Medical Assistant - Community Prevention and Treatment ...

Medical Assistant - Community Prevention and Treatment Services (Req 101019) Albany, NY ( Apply Job Type Full-time Description Be a part of the mission at Whitney Young Health (WYH) to provide high quality healthcare that is affordable and accessible to our diverse community. WYH has a robust benefits package including generous time off, affordable health, dental and vision insurance, 401k with safe harbor employer match, tuition reimbursement, term life insurance and more GENERAL RESPONSIBILITIES: While demonstrating excellent customer service, teamwork, and flexibility, the Medical Assistant at Whitney Young Health assists the medical providers to provide maximum quality patient care. Maintains an efficient, effective means of patient flow within the medical units. Ensures optimum safe environment, and ensures compliance with local, state, and federal regulations (i.e. OSHA, NYSDOH) within exam areas. SPECIFIC RESPONSIBILITIES: AgeSpecificCriteria: u00b7 Demonstrates knowledge, skills and abilities to provide medical assistance to the age groups served (birth and above). u00b7 Knowledge of normal growth and development. u00b7 Knowledge of age-specific safety precautions. u00b7 Ability to communicate in an age-specific manner; consider special needs related to age in services rendered; provide age-specific data to other care team members. u00b7 Knowledge of age-specific anticipatory guidance. Operation: u00b7 Consistently completes assignments in a timely manner with minimal assistance or overtime. u00b7 Seeks and accepts additional assignments. u00b7 Sets up exam rooms and stocks supplies. u00b7 Assists with orientation of new employees. u00b7 Participates in timely patient rooming process; consistently reviews and monitors provider schedules. u00b7 Adequately prepares patients and exam room as appropriate for the type of medical visit. u00b7 Cleans and disinfects equipment as needed and maintains soiled holding room. u00b7 Demonstrates flexibility in personal workflow in response to changes in patient and unit workload. u00b7 Maintains efficient, effective flow of patients by following established daily schedule. u00b7 Reviews EHR to determine if health screenings are current. u00b7 Accurately completes and maintains quality controls logs u00b7 Maintains required certifications. Data Collection / Documentation: u00b7 Performs Chart Intake Preparation u00b7 Accurately collects and records all patient data for intake in electronic health record (EHR u00b7 Performs and records EKG results in EHR. u00b7 Performs and records basic hearing and vision tests in EHR. u00b7 Performs and records all required screenings in EHR. u00b7 Collects, performs, and transcribes point of care results of laboratory specimens such as phlebotomy (if applies). u00b7 Records accurate patient telephone and verbal communication in the EHR. u00b7 Accurately completes charting, referrals, and other forms in preparation for provider review and signature. Implementation/Communication: u00b7 Demonstrates acceptable technical skills in providing medical assistance to patients. u00b7 Consistently follows established policies and procedures in providing medical assistance to patients. u00b7 Consistently provides medical assistance in consideration of age-related requirements. u00b7 Consistently reinforces patient and family teaching. u00b7 Demonstrates initiative and flexibility with assignments. u00b7 Assists, as needed with procedures. u00b7 Recognizes high risk situations/changes in patient conditions and reports them to the provider immediately. Miscellaneous u00b7 Demonstrates excellence in both internal and external customer service. u00b7 Understands and is able to effectively communicate HIPAA compliance, corporate compliance and client confidentiality. u00b7 Ensures and/or remains in compliance with local, state, and federal regulation, i.e. JCAHO, OASAS, NYSHD. u00b7 Adheres to the National Patient Safety Goals as defined by the Joint Commission on Accreditation of Healthcare Organizations and the Whitney M. Young Jr. Health Services. u00b7 Completes other duties as assigned. Requirements MINIMUM QUALIFICATIONS: Graduate from an accredited school in medical assisting; Three (3) yearsu2019 experience working as a Medical Assistant in a physician/hospital setting may be substituted in lieu of graduation from an accredited school in medical assisting. Certified in BLS/CPR. Demonstrated excellence in customer service, as well as good communication and interpersonal skills. PREFERRED QUALIFICATIONS: One to two yearsu2019 experience as a Medical Assistant in a physician office setting. Basic computer keyboard knowledge. Flexibility to adjust to schedule changes. Knowledge of managed care requirements. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status. Salary range: $18.65 - $22.39 hourly

Created: 2026-05-02