IT Vendor Manager

Grant Thornton is seeking an IT Vendor Manager to join the team. Approved office locations can be found below. The IT Vendor Manager (individual contributor) will manage vendor relations, provide visibility on vendor performance, establish governance structures, and drive forums to ensure seamless vendor partnerships. This role focuses on driving value, fueling innovation, mitigating risks, and achieving exceptional outcomes in the Information Technology landscape. The ideal candidate thrives in a fast-paced environment, handles high pressure, and manages heavy workloads. Additionally, they should be a positive team player who fosters collaboration and contributes to a supportive work environment. Key Responsibilities: + Relationship Management: Build and maintain strong, productive relationships with strategic vendors, ensure effective communication, align goals, and manage vendor escalation and governance cadences. + Performance & Accountability Management: Monitor and evaluate vendor performance, manage SLAs, evaluation scorecards, CSAT assessments, oversee RAID logs, and manage dispute resolutions. + Contract Lifecycle Management: Participate in contract negotiations, due diligence, change order oversight, ensure contract compliance, and support compliance and certification processes. + Financial Governance & Compliance: Oversee financial forecasting, credit tracking, invoice audits, assist with budgeting, and manage ARC/RRC monthly audits and approvals. + Onboarding & Transition: Oversee vendor onboarding/offboarding processes, establish governance model guidelines, develop SLAs, set up collaboration tools, and support transition plans. + Adhoc Vendor Management Needs & ITVM Roadmap Projects: Assist with adhoc vendor management needs and contribute to ITVM roadmap projects. Qualifications: + Bachelor's degree. + Minimum of 5 years of experience in vendor management, procurement, or a related role. + Strong understanding of IT vendor management principles and best practices. + Excellent communication, negotiation, and relationship management skills. + Proven ability to manage multiple vendors and projects simultaneously. + Ability to manage a fast-paced environment, high pressure, and heavy workloads. + Positive team player who fosters collaboration and contributes to a supportive work environment. Preferred Qualifications: + Certification in Vendor Management or related fields. + Familiarity with vendor segmentation, vendor dashboards, Azure DevOps, and Ariba. + Familiarity with contract lifecycle management and SLA management. Desired Attributes: + Proactive Problem-Solving: Identify areas for improvement and provide solutions. Take initiative to drive projects forward and ensure successful outcomes. + Resilience Under Pressure: Manage high-pressure situations and heavy workloads with composure and effectiveness. Demonstrate resilience and adaptability in challenging environments. + Energetic Team Player: Promote a collaborative and positive work culture. Bring enthusiasm, initiative, and a can-do attitude to new challenges while consistently pushing projects toward success. The base salary range for this position in the firmu2019s Chicago, IL, Downers Grove, IL, Minneapolis, MN, Cleveland, OH, and Baltimore, MD offices only is between $104,000 and $156,000 per year. The base salary range for this position in the firmu2019s Boston, MA, New York, NY, Iselin, NJ, and Hartford, CT offices only is between $112,320 and $168,480 per year. About Us At Grant Thornton, we believe in making business more personal and building trust into every result u2013 for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. Itu2019s what makes us different, and we think being different makes us better. In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services u2015 and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services. In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture. Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets. About the Team The team youu2019re about to join is ready to help you thrive. Hereu2019s how: u2022 Whether itu2019s your work location, weekly schedule, or flex time off, we empower you with the options to work in the way that best serves your clients and your life. Consistent with the firmu2019s hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site. u2022 Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household. u2022 We understand that your needs, responsibilities and experiences are different u2014 and we think thatu2019s a good thing. Thatu2019s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at u2022 When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways weu2019re taking action for diversity, equity & inclusion at Hereu2019s what you can expect next: If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at Benefits: We understand that your needs, responsibilities and experiences are different, and we think thatu2019s a good thing. Thatu2019s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: + Benefits for internship positions: Grant Thornton interns are eligible to participate in the firmu2019s medical, dental and vision insurance programs and the firmu2019s employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period. + Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firmu2019s medical, dental and vision insurance programs and the firmu2019s employee assistance program. Seasonal employees may also be eligible to participate in the firmu2019s 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave. Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation. Additional Details: It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact . For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angelesu2019 Fair Chance Initiative for Hiring Ordinance. For Massachusetts Applicants only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Grant Thornton does not require or administer lie detector tests as a condition of employment or continued employment.

Created: 2025-12-05