Senior Accounts Receivable Manager

Senior Accounts Receivable Manageru00a0 Role Summaryu00a0 We are seeking an experienced Sr. Accounts Receivable Manager to bring clarity, direction, and accountability to our credit, billing, collections, and cash application functions. This role is critical to improving our cash cycle and reducing DSO while providing the leadership and structure the team needs to thrive. The Senior AR Manager will set clear expectations, streamline processes, and transform AR into a strategic driver of business performance.u00a0 Key Results Areau00a0 + Own the end-to-end billing process, ensuring accuracy, timeliness, and compliance with contract termsu00a0 + Oversee timely and accurate cash application processes, ensuring proper allocation and reconciliationu00a0 + Lead collections strategy, including aging analysis, escalation protocols, and customer outreachu00a0 + Act as the primary contact for related client communications and escalationsu00a0 + Provide proactive insights and report to internal stakeholders on client billing trendsu00a0 + Review client contracts to extract billing terms, payment milestones, and deliverablesu00a0 + Ensure invoicing, collections, and revenue recognition practices align with contractual obligations and the companyu2019s accounting policiesu00a0 + Identify and lead initiatives to automate and streamline revenue cycle operations, including billing, collections, and cash applicationu00a0 + Develop and implement best practices to optimize billing workflows and reduce errorsu00a0 + Maintain robust documentation and audit trails to support internal controls and external auditsu00a0 + Monitor KPIs such as billing cycle time, invoice accuracy, cash application accuracy, and DSO (Days Sales Outstanding) and prepare performance reports for finance and executive leadershipu00a0 + Serve as a strategic liaison between finance and operational teams to align on business goals and solve revenue-related challengesu00a0 + Support cross-functional initiatives to improve quote-to-cash processes and customer satisfactionu00a0 + Drive continuous improvement through feedback loops and root cause analysis of revenue cycle issuesu00a0u00a0 + Collaborate with operations and account teams to resolve invoicing and payment delays and improve customer experienceu00a0 + Lead and mentor finance team members across billing, collections, and cash application functionsu00a0 + Oversee workload distribution and ensure timely completion of revenue cycle activitiesu00a0 + Support training, documentation, and onboarding for revenue cycle procedures and systemsu00a0 Skills & Qualificationsu00a0 + 10 years of AR/billings/collections experience, with successive leadership responsibilityu00a0 + Proven success in reducing DSO and improving cash cycle performanceu00a0 + Strong leadership skills with ability to define roles, set direction, and develop talentu00a0 + Process improvement mindset with experience implementing scalable practicesu00a0 + Excellent communication and collaboration skills across functions, with comfort interacting at the C-suite levelu00a0 + Experience working with nonstandard contracts and cross-functional teams located in both North America and Indiau00a0 + Advanced proficiency in billing systems and ERP platformsu00a0 + Solid Excel skills and experience with financial reporting toolsu00a0 This is a hybrid role where you will work mostly from home with occasional office visits and meetings. GCGu00ae is one of the worldu2019s leading providers of business transformation solutions related to supply chain and technology solutions for order fulfillment and marketing execution. We are committed to an inclusive workplace that does not discriminate against race,nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, orgender identity. We believe in diversity and encourage any qualiufb01ed individual to apply. We are an EEOCEmployer.u00a0 Powered by JazzHR

Created: 2025-12-05