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Health Care Surveyor 3 (Nursing) (NY HELPS) -3519

MSCCN - Rochester, NY

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Job Description

NY HELP Yes Agency Health, Department of Title Health Care Surveyor 3 (Nursing) (NY HELPS) -3519 Occupational Category Health Care, Human/Social Services Salary Grade 22 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $113178 to $124230 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Non-competitive Class Travel Percentage 80% Workweek Variable Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? Yes Telecommuting allowed? Yes County Monroe Street Address Center for Residential Surveillance, Division of Adult Care Facility and Assisted Living Surveillance 1565 Jefferson Road City Rochester State NY Zip Code 14623 Duties Description The incumbent functions as a member of an interdisciplinary surveillance team that can include nurses, social workers, registered dietitians, and sanitarians. The incumbent performs at an advanced level and serve as a team leader that is an expert on surveillance teams, coordinate and oversee the activities of lower level staff. The incumbent provides leadership and direction in the performance of the following duties: Conduct the survey/investigative process in a thorough, accurate, and timely manner that is consistent with Department policies and procedures, ensuring that survey assignments are completed in an accurate, comprehensive, and efficient manner; Act a team leader of a survey team and provide guidance, training, and direction to lower grade survey staff; Document findings of survey investigations in a clear, well organized, objective, and relevant manner to support surveillance/enforcement actions, ensuring that reports are well written, focused on substantive elements of an issue, and are factually supported; Review and make recommendations regarding physicianu2019s orders, pharmacy communications and medical care provided to long-term care residents; Monitor correction of deficiencies and identify areas of substandard performance within area of medical care and make recommendations for follow-up action; conduct initial and periodic reassessments of appropriateness of services provided by the Assisted Living Programs; Review staffing plans of the Assisted Living Programs operators. Act as liaison with the supervisor/program manager regarding problems encountered in the surveillance/ investigative process; Demonstrate professional competence and responsibility in the performance of duties by conducting surveys/investigations in a tactful and professional manner, with minimal disruption to facility staff; Demonstrate sound professional knowledge as well as thorough knowledge of applicable regulations, interpreting policies/regulations accurately and clearly; Communicate findings/significant issues clearly, appropriately, and promptly to facility staff and program managers; Demonstrate professional discretion in communicating with facilities and with other surveyors, working independently or in consort with other professional staff; Maintain a current knowledge base within the scope of clinical expertise, Department policy, and state and federal regulations, cooperating and participating in program modifications and assignments; Represent the Area Office and Department in contacts with providers, the public, and other agencies as required and/or directed in conformance with Department policy by responding to requests in a professional, knowledgeable, courteous, and timely manner; Prepare correspondence in a concise, comprehensive, and appropriate manner in accordance with required timeframes; Review pertinent aspects of an issue and demonstrate an ability to articulate significant issues in a focused manner that encompasses an understanding of regulations, Department policy, and professional knowledge; Prepare for and participate in enforcement proceedings by providing accurate, reliable, objective, and responsive testimony that supports Department findings by (a) Identifying systems problems, giving scope and examples in a comprehensive, clear, and objective manner, and (b) demonstrating professional knowledge and sound personal judgment in the conduct of survey activities and in the formulation of any resulting deficiency citations that are well developed and expressed in a manner that accurately conveys the noted problems; Report issues that need direct input and may impact on region, Division, and Department policy; Respond to public health emergencies and participate in preparedness related activities, training and exercises as directed and needed; and other duties as assigned. Minimum Qualifications NY HELPS:Possession of a license and current registration as a registered professional nurse in New York State; and three years of post-licensure, specialized professional administrative or professional clinical experience.A bacheloru2019s degree in nursing can substitute for one year of post-licensure clinical nursing experience; and a masteru2019s degree in nursing can substitute for two years of post-licensure clinical nursing experience. Preferred Qualifications: Excellent leadership skills and ability to lead and participate on an interdisciplinary team. Excellent interview, observational, and writing skills, and an ability to translate collected information into legally defensible reports. Experience with the aged and aging population is key, especially in the provision of direct patient care as a human services or clinical professional, and an ability to appreciate how the aging process affects outcomes is paramount to the incumbent's success. Flexibility and dedication are fundamental to the team's ability to address the needs associated with surveillance. Registered professional nurse with experience as a direct caregiver in a long-term care setting. Federal Surveyor Minimum Qualifications Test certified. Additional Comments This position may require travel, including overnights, and work that extends beyond the normal work hours. The successful incumbent must be flexible and available to work varied hours, which may include weekends and holidays, to respond to emergencies and/or provide guidance relative to off-hours investigations, as needed. Works hours will be discussed at the time of hiring. The incumbent must secure their federal Surveyor Minimum Qualifications Test certification within one year of hire. Non-competitive appointment via the HELP program. Posted salary range includes the statutory hiring rate at step 4 and job rate for PS&T Grade 22 ($93,178 to $104,230), plus an additional geographic pay differential of $20,000.This position is part of the NYS HELPS program. No examination is required. This position may require travel throughout New York State including overnights to areas not served by public transportation.We offer a work-life balance and a generous benefits package, worth 65% of salary, including:u2022 Holiday & Paid Time Offu2022 Public Service Loan Forgiveness (PSLF)u2022 Pension from New York State Employeesu2019 Retirement System u2022 Shift & Geographic pay differentials u2022 Affordable Health Care optionsu2022 Family dental and vision benefits at no additional cost u2022 NYS Deferred Compensation planu2022 Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bondsu2022 And many more...The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Healthu2019s Mission, Vision, Values and Strategic Plan, please visit: you require reasonable accommodation to complete a job application, a job interview or to otherwise participate in the hiring process, please contact by phone 518-486-1812 or email to make a request.NYS Department of Health does not participate in E-Verify and does not sponsor visa applications.For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts. Some positions may require additional credentials or a background check to verify your identity. Name Human Resource Management Group Telephone (518) 486-1812 Fax 518-473-3395 Email Address Address Street Room 2217, Corning Tower Building, Empire State Plaza City Albany State NY Zip Code 12237 Notes on Applying Please submit your resume and cover letter as one (1) document, preferably in PDF format, by email to , with Reference SM/HCS3/3519 included in the subject line or by mail to Human Resources Management Group, SM/HCS3/3519 , Rm 2217, Corning Tower Building, Empire State Plaza, Albany, NY 12237-0012, or by fax to (518) 473-3395. Failure to include the required information may result in your resume not being considered for this position.

Created: 2025-12-05

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