Ophthalmic Technician

The below Job Description is intended to describe the general nature and level of work being performed by associates assigned to this job.u00a0 It is not an exhaustive list of responsibilities, and is subject to changes and exceptions at the discretion of senior management. u00a0 JOB TITLE:u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Ophthalmic Technician / Medical Office Administrator REPORTS TO:u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0Store General Manager FLSA STATUS: u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Hourly; Non-Exempt POSITION PURPOSE: u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 The major responsibility of the Ophthalmic Technician is to assist the Managing Optometrist in the technical and administrative operation of an optometric practice.u00a0 The position will interact with patients/customers by delivering an exceptional patient/customer experience, foster patient/customer retention, and promotes outstanding associate/doctor satisfaction. u00a0 OPHTHALMIC TECHNICIAN The Ophthalmic Technician plays a key role in the optometric practice.u00a0 Their duties include the utilization of computerized medical office software, administrative office procedures, health insurance processing billing and transcription of medical reports and medical testing. An Ophthalmic Technician role may combine skills of a medical office administrator, medical billing and collections, appointment scheduler or medical records clerk and direct patient care.u00a0 u00a0 ESSENTIAL DUTIES AND RESPONSIBILITIES: Clinical Duties Taking patient medical histories Preparing patients for examinations Administering tests that include measuring eye pressure, visual acuity, operating equipment during the exam Assisting doctors during the entire examinations Assist with ordering glasses and contact lens supply u00a0 Administrative Job Duties Greeting and directing patients Answering telephones Updating and maintaining Electronic Medical Records Obtaining insurance verification and authorization Adjust scheduling for priority patients Scheduling appointments Processing insurance claim forms Patient and insurance billing Optometric medical billing and coding Vision insurance billing and coding Accounts receivable and accounts payable Bookkeeping Selling glasses and contact lens supplies Some Clinical Skills can be learned on the job. Experience with clinical skills is required to apply.u00a0 TRAVEL REQUIREMENTS: None required. QUALIFICATIONS: Experience, Competencies and Education Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships. Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up. Experience with personal computers preferred. Valid State Driveru2019s License and State Minimum Insurance coverage. High school diploma or equivalent, or comparable experience typically achieved with a minimum of 1-2 years in a retail setting. Certifications my be required. u00a0

Created: 2025-12-05