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Sr. Manager - Training Enablement & Adoption

MSCCN - San Diego, CA

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Job Description

Job Description A Pharmaceutical company based in San Diego, CA is seeking a Sr. Manager of Technology Enablement & Adoption (TEA) to join their team. The Sr. Manager of TEA will be responsible for designing, launching, and leading this new program from the ground up. This individual will build and manage a team that drives technology engagement, learning, and adoption across the enterprise u2014 ensuring that the end client realizes the full value of its digital investments. Design and establish the Technology Enablement & Adoption (TEA) program, including its strategy, operating model, governance, and success metrics Strategic partner with IT, HR, Corporate Communications, and Business Unit leaders to align enablement initiatives with organizational goals Define frameworks for measuring adoption, user satisfaction, and value realization from digital tools and platforms Build, lead, and mentor a team of enablement professionals focused on training, communication, user community building, and change management Foster a collaborative, learning-oriented culture within the team and across stakeholder groups Drive adoption of enterprise technology platforms (e.g., Generative AI tools, Cyber Security, collaboration tools, analytics platforms, automation solutions) Create and manage targeted communication and learning programs to help employees use technology effectively Cultivate a community network that creates a community of users across all levels to ensure there is engagement, peer-to-peer learning and knowledge sharing Create and facilitate organizational Hackathons and top-down gamification elements that drive excitement and outcomes Develop and implement change management strategies for major technology initiatives Partner with Corporate Communications to craft compelling narratives around the u201cwhyu201d and u201chowu201d of technology transformations Serve as a visible advocate and champion for digital enablement across the organization Establish feedback mechanisms to capture user experience and adoption insights Leverage data to continuously optimize enablement strategies and improve outcomes Establish feedback loops and analytics to measure adoption effectiveness, ROI, RWH, and technology utilization trends Report progress through dashboards and scorecards that communicate impact to executives Capture user stories across the company and help to paint a picture of how we are driving literacy, education, and adoption across the company in an efficient manner We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements u2022u2003Bacheloru2019s degree in Business, Information Technology, Organizational Development, or related field u2022u20037+ years of experience in technology enablement, digital adoption, learning & development, or change management u2022u20032+ years of people management experience u2022u2003Proven success designing and implementing enterprise enablement and adoption programs u2022u2003Strong understanding of change management methodologies and communication strategies u2022u2003Exceptional cross-functional stakeholder management, facilitation, and storytelling skills u2022u2003Exceptional communicator, written and oral strengths, any levels u2022u2003Experience in a life sciences, healthcare, or regulated industry u2022u2003Familiarity with digital workplace technologies (e.g., Microsoft 365, SharePoint, ServiceNow, analytics tools)

Created: 2026-03-07

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