Medical Assistant (MA) - Transplant Administration

Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticutu2019s most comprehensive healthcare network. Hartford Hospital is one of the largest and most respected teaching hospitals as well as a Level I trauma center. Hartford Hospital is on the cutting edge of technology & medical care and is home to the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. Housing the Northeastu2019s largest robotic surgery center, committed to becoming the best in the country for patient safety and is pursuing that goal by taking innovative action and creating a culture of safety at every level within the organization. _Job Summary_ Under the supervision of a Clinical Supervisor, provider and/or practice manager performs a variety of medical assisting and administrative support functions in a medical office setting. These activities contribute to meeting the health care, safety and comfort needs of patients; and contribute to the effective and efficient business and revenue cycle operations of the office & organization. All responsibilities are performed in accordance with established regulatory, state and company standards, and department policies and procedures. _Key Areas of Responsibility_ Performs efficient, accurate and timely administrative support functions: greets & check-in patients; verifies insurance, Triage incoming phone calls. Schedule appointments and informs patients of preparation requirements prior to visit. Schedules follow-up appointments and associated testing or procedures. Obtains pre-certifications for tests, procedures, treatments, medications and hospitalizations as needed. u2022 Collects, compiles and maintains patient demographic, financial account and medical record information utilizing electronic health record (EHR) systems. Scans and uploads documents and test results into HER EPIC Assists in documenting and coding physician charges, medical procedures and diagnosis. u2022 Provides safe and appropriate basic patient care, delegated by a registered nurse and/or provider. Prepares patient exam rooms and rooms patients. Performs routine diagnostic tests (e.g. vital signs, EKGu2019s, blood glucose monitoring, etc.); provides instructions to patients on how to properly collect sterile specimens; and collects and prepares specimens and paperwork for outside reference lab. Verifies patient information (e.g. medications, changes in medical history, family information, etc.) and updates EHR and notifies nursing staff or providers with information that will be utilized in their patient assessment. u2022 May perform basic therapeutic measures under direction of nursing staff or provider; assist in reinforcing patient education; report lab results to patients and follow through with any physician instructions to patients for follow up or change in medication; or call prescriptions into appropriate pharmacy as ordered by providers. u2022 Maintain inventory of medical supplies and equipment, and/or clean and sterilize equipment in patient exam rooms. u2022 Contributes to improvement by participating in meetings, training, in-service education, and performance improvement activities as directed. Ensures cost-effective utilization of resources within own control. u2022 Duties listed above are representative of the scope and complexity typically included in a combined medical assisting and medical administrative support role in a medical office setting. Duties may vary from department to department. May be required to perform other comparable duties as requested by manager. _Education:_ High School graduate or equivalent. Graduate from an accredited medical assistant program required or Medical Certification required. _Experience:_ 1-2 yearsu2019 experience in medical office is required Licensure, Certification, Registration: u2022 Certified Medical Assistant (CMA) granted by American Association of Medical Assistants (AAMA) u2013or- Registered Medical Assistant (RMA) granted by American Registry of Medical Assistants u2022 CPR certified (or validation within 3 months of hire). _Knowledge, Skills and Ability Requirements:_ u2022 Excellent written and verbal communication and interpersonal skills are required; ability to communicate in other languages is highly desirable u2022 Knowledge of medical terminology and insurance requirements. u2022 Knowledge of medical coding (ICD10 and CPT) is preferred u2022 Strong computer skills including solid working knowledge of Microsoft Office software. u2022 Experience working with an electronic health record (EHR) is preferred. u2022 Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands u2022 Proven ability to work effectively in a team environment Strong organization skills and attention to detail We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge u2013 helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment. /As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicantu2019s race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status./ Job: Outpatient Organization: Hartford Hospital Title: Medical Assistant (MA) - Transplant Administration Location: Connecticut-Hartford-80 Seymour Street (10008) Requisition ID: 25163408

Created: 2025-12-05