START Program Case Manager

This job was posted by : For moreinformation, please see: Family Preservation Services Case Manager provides for the safety,stability and well-being of children and families by delivering andcoordinating culturally competent case management services that areresponsive to the unique needs of the family.Essential Functions- Provides for the safety, stability and well-being of children and families during the referral period- Delivers culturally competent, strengths-based case management services to children and families consistent with the evidence-based practice models- Decisions are made on guidelines provided by the supervisor, family preservation standard procedures and policies, evidence-based practice model and DCCCA organizational policies- Meets DCF timelines to connect with the family within 24 hours of referral; facilitate initial family meeting within 48 hours of referral; complete assessment-based case plan within 20 days of referral; and case closure within 3- 6 months of referral- Engages and works in partnership with families to complete assessments and develop case plan goals and objectives.- Meets with the family in the home weekly, monitoring the familys progress towards their case plan goals; and meets monthly with each child individually to assess childs safety- Assesses each childs safety with every family contact and reports all suspected child abuse / neglect. Monitors family progress and service provision using assessment tools, and updates family case plan based on those assessments- Provides weekly home-based family skills training which may include: Nutrition, Hygiene, Household and Time Management, Home and Child Safety, Basic Parenting, Transportation, Problem Solving and Communication to assist parents in providing a safe, nurturing environment for children in their care- Works closely with the Family Support Worker to provide services for the family and make decisions about child well-being- Prioritizes identified problems that require resolution, establishes goals and objectives, utilizes available resources, and arrives at decisions appropriate to the family- Completes and analyzes initial and on-going family assessments related to safety, stability and well-being, including mental health, substance abuse, education, emotional, social and physical well-being, parenting and parent-child relationships- Utilize assessments to develop the case plan in partnership with the Family Support worker/Family Mentor, child/ren and family; make community referrals, as necessary- Completes and submits timely court reports; Appears and testifies in court as required- Collects drug screens as necessary- Documents case information, including court reports, emails, and activities weekly- Responds promptly to family crisis situations, documents incidents and is available 24/7 to clients- Job may require the employee to be able to regularly drive to various DCCCA locations and other business locations throughout the day or night as required- Promotes and practices teamwork in all activities- Fosters and maintains professional relationships with families, community partners and peers- Participates in professional development that is relevantEducation, Experience, and Licensure- Bachelors degree in human services is required- Prior work in behavioral health or children/family services is required; personal experience with addictions treatment is preferred- Must possess strong verbal and written communication skills- Demonstrates flexibility and adaptability; able to shift styles to fit the needs of a wide range of cultures, people, and organizations- Solid commitment to the principles of support and advocacy for foster and adoptive families- Must possess a valid state Drivers License, in force automobile liability insurance, and maintain a Motor Vehicle Record (MVR) that meets organizations insurability standard as defined by DCCCA policy. Availability of reliable transportation is required for this positionKnowledge, Skills, and AbilitiesRequires overall computer knowledge and proficiency with the following:- Computerized data base programs- Spreadsheet programs- Word processing programsRequires the ability to efficiently operate office equipment such as:- Computerized e-mail systems- Calculators, copiers, fax machines- Telephones and voicemail systemsEffective listening, oral, and written communication skills, includingface-to-face, on-site, in person discussions. Exercises appropriate useof positive language.Regular and predictable on-site attendance.Proficiency with computers and Microsoft suite of products includingMicrosoft Word, Outlook, Excel, and PowerPoint.Ability to efficiently operate other office equipment such astelephones, voicemail systems, copy and fax machines,

Created: 2025-12-05