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Technical Specialist - Forberg Smith

MSCCN - Cleveland, OH

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Job Description

Technical SpecialistAbout The Kendall GroupForberg Smith, a division of The Kendall Group seeks a talented, creative, self-motivated individual for our Outside Sales Technical Specialist position. The Kendall Group is comprised of seven divisions with 75+ locations in eleven states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.Why The Kendall Group?Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay We're proud to say that more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.Role Summary:Reporting to the Sales Manager, the Outside Sales Technical Specialist is a key member of the Forberg Smith outside sales team. In the Outside Sales Technical Specialist position, the individual will be responsible for supporting and growing current customers, strategizing and implementing revenue generating sales activities, and developing an ownership mindset for your assigned territory. Sales functions include territory management, customer interaction, prospecting for new customers, contract/pricing negotiation, product presentations, inventory management, uncovering needs, and closing sales. The Outside Sales Technical Specialist will be placed in an established account base and will be required to achieve sales and margin objectives.Exciting work you will do:The essential duties and responsibilities of the Outside Sales Technical Specialist will consist of, but are not limited to, the following:Manage, grow, strategize, and support the assigned territoryWork alongside an established team covering multiple states in the Midwest marketGenerate profitable orders and meet or exceed annual sales targetsActively seek out new clients to expand the assigned territoryMaintain strong and trusted relationships with manufacturers and customersRegularly analyze your field activities, determine the improvements required, act on them, ultimately bringing a high level of productivity and efficiencyMonitor and review all quotations, professionally follow-up, and maximize salesDevelop a full understanding of your client base, territory, competition, and marketAbility to communicate clearly and efficiently, negotiate effectively, manage sales planning skillsIdentify all sales opportunities and work earnestly to convert them to ordersPerform other duties as assignedCompetencies you possess:Service ExcellenceResults, Action OrientedAccountability and ResponsibilityTeamwork and CollaborationPriority SettingPlanning and OrganizingNegotiatingPresentation SkillsTime ManagementWhat you'll need:Work Experience: Minimum 1-year experience in outside salesEducation: Bachelor's degree, technical degree, or equivalent combination of skills and experienceAnalytics/Computer Skills: Proficient with Microsoft Office products (e.g. Word, Excel, etc.) and the ability to learn new software; business acumen, including problem solving skills, critical thinking, and analytical abilitiesOrganization Skills: Highly organized and detail-oriented; ability to multi-task and shift priorities as needed; ability to work in fast-paced, co

Created: 2025-12-05

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