General Manager High Growth Potential!

u00a0 Rise to the occasion We're on the hunt for a bundt-believable General Manager to help keep things sweet and lead our team to delicious success. If you're ready to Bring the Joy and take your career to the next tier, this could be the sweetest opportunity yet. Letu2019s bake something great together u00a0 Location: u00a0Orlando Sand Lake 7339 W Sand Lake Rd Orlando FL 32819 u00a0 Position Summary:u00a0u00a0 The Nothing Bundt Cakes (NbC) Bakery Manager/Lead Operator directs the team and day-to-day operation, which includes all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management and inventory control. The ultimate objective of this role is to drive sales and profitability while ensuring the highest-quality cakes, a warm, welcoming environment and superior service are consistently provided to our guests. The Bakery Manager/Lead Operator exemplifies NbC core values and serves as the key culture carrier to bring joy to the bakery and beyond in the community while building the teamu2019s commitment to our guests and the NbC brand.u00a0u00a0u00a0 u00a0 Accountabilities/Duties:u00a0u00a0 Team Leadershipu00a0u00a0 Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment.u00a0u00a0 Recruits and selects talent and ensures performance expectations are clearly communicated and proper training is provided to execute responsibilities effectively and enable team members to thrive.u00a0u00a0u00a0 Engages frequently with team members to gain insight into workload and progress, address any challenges and course correct as needed.u00a0u00a0 Provides continuous coaching and follow up to develop team and manage performance; delivers constructive feedback, conducts quarterly reviews, and addresses any performance issues in a timely, effective manner.u00a0u00a0 Delineates role of Assistant Manager, assigning specific responsibilities to support the ongoing leadership of the bakery team and operation.u00a0u00a0 Identifies future leaders and cross-trains team members as appropriate to build individual capabilities and ensure adequate bakery coverage.u00a0u00a0 Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.u00a0u00a0 u00a0 Business Operationsu00a0 Facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits.u00a0u00a0 Manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries.u00a0u00a0 Creates and communicates weekly sales productivity goals, cake production plan and team schedule, and adjusts bakery coverage based on changing business trend.u00a0 Sets inventory par levels based on production demand and sales forecast, monitors stock levels, processes weekly supply orders and conducts monthly inventory.u00a0u00a0u00a0 Ensures NbC product, service, bakery environment and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures.u00a0u00a0u00a0u00a0u00a0u00a0 Manages all controllable expenses, including labor, COGS, maintenance and supplies, to maximize profitability.u00a0u00a0u00a0 Performs administrative functions, including payroll processing, sales, labor and product inventory reporting, and basic accounting procedures.u00a0u00a0 u00a0 Local Marketingu00a0 Leads proactive community outreach to increase brand visibility in the market and engage in brand-aligned events while responding appropriately to external requests for NbC contributions.u00a0u00a0u00a0 Coordinates special event participation with local businesses, schools and other community organizers.u00a0 u00a0 CoreValues and Leadership Competencies:u00a0 Servantu2019s Heartu00a0 Goes above and beyond to support and develop the team and create a superior guest experience.u00a0u00a0 Keeps the good of the team and guest ahead of personal interests or gain.u00a0u00a0 Leads by example and displays humility and empathy for others.u00a0 u00a0 Spirit of a Championu00a0 Demonstrates an intense drive, a commitment to excellence and a passion to succeed.u00a0u00a0u00a0 Seizes 100% ownership of responsibilities, with zero excuses for issues within direct control. u00a0 Operates with a sense of urgency, exercises sound judgment and seeks feedback to improve performance.u00a0u00a0 u00a0 Genuine Connectionsu00a0 Projects warmth, enthusiasm and optimism that attracts and energizes others.u00a0u00a0 Builds positive, productive relationships and communicates often and openly.u00a0u00a0u00a0 Serves as a strong Cake Celebrity/Brand Ambassador in the local community.u00a0u00a0 u00a0 Knowledge, Skills and Abilities:u00a0 Understands basic retail math and P&L principles, including the specific levers that drive sales and profitability.u00a0u00a0 Has the ability to interpret and analyze business and financial data, identify areas of strength and improvement opportunity, and determine appropriate action plans to address issues.u00a0u00a0u00a0 Leads with an unwavering guest focus and exhibits strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form.u00a0u00a0 Excels at delegating duties, communicating clear expectations, directing othersu2019 work and managing performance.u00a0u00a0u00a0 Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills.u00a0u00a0u00a0 Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action.u00a0 Demonstrates strong learning agility, with a passion to grow and excel.u00a0u00a0u00a0u00a0 u00a0 Education, Certifications and Work Experience Requirements:u00a0 High school diploma or GED; post-secondary education is a plus.u00a0u00a0 1-3 years of leadership experience managing teams, business operations and the guest experience in the retail, hospitality or foodservice industries.u00a0u00a0 Demonstrated success in hiring and developing teams, creating a superior service environment and achieving financial objectives.u00a0u00a0u00a0u00a0u00a0 Experience in creating productivity goals, inventory par levels and team schedules, and managing costs.u00a0u00a0 Foodservice safety training certificate (or required to obtain within 30 days of employment).u00a0u00a0 Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.u00a0u00a0u00a0u00a0 u00a0 Work Availability:u00a0Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demandsu00a0

Created: 2025-12-05