General Manager In Training

u00a0TITLE: u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Bakery Manager in training REPORTS TO:u00a0 u00a0u00a0 District Manager SUPERVISES: u00a0u00a0u00a0 Up to 30 Bakery Team Membersu00a0 u00a0 Join Our Growing Team as a General Manager in Training Are you ready to take the next step in your career with a fast-growing company? Weu2019re looking for a driven, passionate individual to develop into the General Manager of our high-volume, fast-paced Sand Lake bakery, and moreu00a0This is an incredible opportunity to grow with us. If youu2019re a strong leader who thrives in a dynamic environment and is excited about growth, weu2019d love to meet you u00a0 Position Summary: The Nothing Bundt Cakes (NbC) Bakery Manager/Lead Operator directs the team and day-to-day operation, which includes all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management and inventory control. The ultimate objective of this role is to drive sales and profitability while ensuring the highest-quality cakes, a warm, welcoming environment and superior service are consistently provided to our guests. The Bakery Manager/Lead Operator exemplifies NbC core values and serves as the key culture carrier to bring joy to the bakery and beyond in the community while building the teamu2019s commitment to our guests and the NbC brand.u00a0 u00a0 Accountabilities/Duties: Team Leadership Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment. Recruits and selects talent and ensures performance expectations are clearly communicated and proper training is provided to execute responsibilities effectively and enable team members to thrive.u00a0 Engages frequently with team members to gain insight into workload and progress, address any challenges and course correct as needed. Provides continuous coaching and follow up to develop team and manage performance; delivers constructive feedback, conducts quarterly reviews, and addresses any performance issues in a timely, effective manner. Delineates role of Assistant Manager, assigning specific responsibilities to support the ongoing leadership of the bakery team and operation. Identifies future leaders and cross-trains team members as appropriate to build individual capabilities and ensure adequate bakery coverage. Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate. u00a0 Business Operations Facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits. Manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries. Creates and communicates weekly sales productivity goals, cake production plan and team schedule, and adjusts bakery coverage based on changing business trend. Sets inventory par levels based on production demand and sales forecast, monitors stock levels, processes weekly supply orders and conducts monthly inventory.u00a0 Ensures NbC product, service, bakery environment and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures.u00a0u00a0u00a0u00a0 Manages all controllable expenses, including labor, COGS, maintenance and supplies, to maximize profitability.u00a0 Performs administrative functions, including payroll processing, sales, labor and product inventory reporting, and basic accounting procedures. u00a0 Local Marketing Leads proactive community outreach to increase brand visibility in the market and engage in brand-aligned events while responding appropriately to external requests for NbC contributions.u00a0 Coordinates special event participation with local businesses, schools and other community organizers. u00a0 Coreu00a0Values and Leadership Competencies:u00a0 Servantu2019s Heartu00a0 Goes above and beyond to support and develop the team and create a superior guest experience. Keeps the good of the team and guest ahead of personal interests or gain. Leads by example and displays humility and empathy for others. u00a0 Spirit of a Championu00a0 Demonstrates an intense drive, a commitment to excellence and a passion to succeed. u00a0 Seizes 100% ownership of responsibilities, with zero excuses for issues within direct control. u00a0 Operates with a sense of urgency, exercises sound judgment and seeks feedback to improve performance. u00a0 Genuine Connectionsu00a0 Projects warmth, enthusiasm and optimism that attracts and energizes others. Builds positive, productive relationships and communicates often and openly.u00a0 Serves as a strong Cake Celebrity/Brand Ambassador in the local community. u00a0 Knowledge, Skills and Abilities: Understands basic retail math and P&L principles, including the specific levers that drive sales and profitability. Has the ability to interpret and analyze business and financial data, identify areas of strength and improvement opportunity, and determine appropriate action plans to address issues. u00a0 Leads with an unwavering guest focus and exhibits strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form. Excels at delegating duties, communicating clear expectations, directing othersu2019 work and managing performance. u00a0 Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills.u00a0 Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action. Demonstrates strong learning agility, with a passion to grow and excel.u00a0u00a0 u00a0 Education, Certifications and Work Experience Requirements: High school diploma or GED; post-secondary education is a plus. 1-3 years of leadership experience managing teams, business operations and the guest experience in the retail, hospitality or foodservice industries. Demonstrated success in hiring and developing teams, creating a superior service environment and achieving financial objectives.u00a0u00a0 u00a0 Experience in creating productivity goals, inventory par levels and team schedules, and managing costs. Foodservice safety training certificate (or required to obtain within 30 days of employment). Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies. u00a0u00a0 u00a0 Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demand. u00a0

Created: 2025-12-05