RN Clinical Manager - Palliative Care Advanced Illness ...

Overview Expand Care. Lead with Compassion. Transform Lives. We are seeking a Full Time RN Clinical Manager to join our Advanced Illness Management (AIM) palliative care team in Jacksonville, FL. This role reports directly to the Director of AIM and is responsible for coordinating and managing the day-to-day business affairs and clinical activities of the Advanced Illness Management (AIM) and Palliative Care department. The Clinical Manager ensures excellence in clinical care delivery, patient-centered service, and team leadership. + Registered Nurse - Licensure in Florida + Operations and Clinical experience required + Experience in hospice or palliative care preferred Key Responsibilities + Coordinate and oversee daily clinical activities within the AIM program, including managing Clinical Coordinators, Nurse Practitioners (NPs), and Registered Nurses (RNs). + Serve as the primary contact for patient and partner calls, ensuring appropriate and timely follow-up. + Manage referral processes, admission information, and insurance verification to support timely patient admission. + Ensure efficient scheduling for Nurse Practitioners, considering geographic and cost factors. + Monitor visit frequency compliance, risk scoring, and hospitalization tracking to support quality outcomes. + Coordinate orders for labs, imaging, and DME; track and provide results to NPs and PCPs as appropriate. + Maintain EMR documentation, medication reconciliation, and provider communications. + Oversee credentialing documentation and maintain credentialing logs. + Direct and maintain clinical record systems to ensure compliance with state, federal, and company policies. + Support interdisciplinary team meetings and coordinate agendas. + Manage referrals to Home Health and Hospice, ensuring smooth care transitions. + Foster strong professional relationships with referral sources, patients, families, and community partners. + Support quality assurance initiatives, performance improvement, and marketing strategies. + Participate in staff recruitment, onboarding, training, and evaluations About You Qualifications + Registered Nurse with Home Health, Hospice, or Palliative Care experience preferred. + Bacheloru2019s degree in Nursing, Business Administration, or related field required (Masteru2019s preferred). + Minimum of 2 years of healthcare administration or operations management experience required. + Certification in Hospice and Palliative Care preferred. + Strong leadership, communication, organizational, and problem-solving skills. + Proficiency in Microsoft Office Suite; EMR experience required. + Reliable transportation, valid driveru2019s license, and insurance required. We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): + Competitive Pay + 401(k) with Company Match + Career Advancement Opportunities + National & Local Recognition Programs + Teammate Assistance Fund Additional Full-Time Benefits: + Medical, Dental, Vision Insurance + Mileage Reimbursement or Fleet Vehicle Program + Generous Paid Time Off + 7 Paid Holidays + Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) + Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) + Free Continuing Education Units (CEUs) + Company-paid Life & Long-Term Disability Insurance + Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Apply Today Join us in expanding access, building partnerships, and transforming care. If you are passionate about patient-centered leadership and palliative care, we encourage you to apply now. Legalese + This is a safety-sensitive position + Employee must meet minimum requirements to be eligible for benefits + Where applicable, employee must meet state specific requirements + We are proud to be an EEO employer + We maintain a drug-free workplace Related Job Titles Hospice RN Manager, Palliative Care RN Manager, Hospice RN Director, Palliative Care RN Director ReqID: 2025-130720 Category: Clinical Management Position Type: Full-Time Company: Illumia

Created: 2025-12-05