Program Manager Non Tech 3

---Job Description----BCforward is currently seeking a highly motivated Program Manager Non Tech 3 Professional Job for an opportunity at remotePosition Title: Program Manager Non Tech 3Location: RemoteAnticipated Start Date: ASAPPlease note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date.Expected Duration: Contract of 07 Months and Possible chances of extensionJob Type: Contract and remotePay Range: $60 - $63/hr. on w2Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).Top Skills: Must have Splunk deployment experience Strategic Program Leadership - Minimum 5 years Splunk Deployment & Integration - Minimum 5 years Technical Program Management in Enterprise Infrastructure - Minimum 5 yearsJob Description:Strategic Program Leadership: Define and execute a multi-phase Splunk deployment strategy aligned with organizational goals. Drive program governance, OKRs, and risk management for global observability initiatives.Unified Monitoring Strategy: Partner with Infrastructure - Linux, Scheduler, Storage, ETX and Cloud teams to establish a cohesive monitoring framework for compute, storage, and network layers. In addition, collaborate with other stakeholders to provide visibility into the environment. Align observability metrics with SLOs, SLIs, and incident response objectives.Splunk Deployment & Integration: Lead the deployment, configuration and integration of Splunk with existing systems, ensuring scalability and compliance.Cross-Functional Enablement: Collaborate with engineering and operations to onboard data sources, standardize alerting, and deliver actionable dashboards. Champion best practices for proactive monitoring and automated remediation.Governance & Optimization: Establish KPIs, retention policies, and compliance standards for observability data. Continuously optimize ingestion, indexing, and search performance for cost efficiency.Vendor & Stakeholder Engagement: Manage relationships with Splunk and third-party vendors for licensing, support, and roadmap alignment. Communicate program progress, risks, and outcomes to executive cident Management Support: Enable observability platforms to accelerate root cause analysis and reduce MTTR through predictive analytics and automation.Documentation & Training: Deliver comprehensive documentation and enablement programs for operational teams.Proven success deploying and managing Splunk (Enterprise or ITSI), Azure Monitoring at scale, Experience with High Performance Environment/ InfrastructureQualifications: 5+ years in technical program management within enterprise infrastructure environments. Proven success deploying and managing Splunk (Enterprise or ITSI), Azure Monitoring at scale. Strong knowledge of HPC environment, infrastructure components and hybrid cloud architecture. Familiarity with observability tools (Prometheus, Grafana, Datadog, Dynatrace). Exceptional communication and stakeholder management skills. Knowledge of SRE principles and incident management practices. Certifications: PMP, Certified Scrum Master (CSM), Splunk Certified Admin/Architect.Preferred: Experience with automation/orchestration (Terraform, Ansible, CI/CD). Background in Azure, AWS or GCP integrations.Benefits:BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical,

Created: 2025-12-05