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Customer Account Specialist I

MSCCN - Trenton, NJ

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Job Description

Customer Account Specialist I Location: Trenton, NJ, US, 08648 Requisition ID: 18481 Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit .Global Leader in Lottery Solutions Brightstar LotteryDiscover Brightstar Lottery, the global leader in lottery innovation. Safe, secure, and engaging solutions that benefit communities and meet player needs. Responsibilities Responsible for maintaining and enhancing lottery retailer sales via regular phone communication, working from established client list. Responsibilities: u2022 Manages inventory of instant tickets by analyzing individual retailer sales histories as well as monitors overall instant ticket field inventories to maximize the productsu2019 sale potential. u2022 Assists sales and field staff to customize retailer instant ticket inventories by analyzing weekly sales reports and other department production reports. u2022 Reviews and processes incoming ticket orders from sales representatives. u2022 Monitors and tracks order levels to resolve retailer issues where sales and company costs might be affected. Qualifications u2022 Associates Degree or equivalent. u2022 2 years of work experience with a sales focus u2022 Proficiency in Microsoft Office Applications Keys to Success u2022 Leading Complexity u2022 Leading People u2022 Leading the Business u2022 Leading Self #LI-JM1 #LI-ONSITE At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range for this role is $18.36 u2013 $23.00. The actual pay offered may be higher or lower. The Company complies with all local pay requirements and collective bargaining agreements, where applicable. Base pay is one part of our Total Rewards program. Non-exempt roles are eligible for irregular discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements. All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

Created: 2025-12-05

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