Product Adoption Specialist Lead - 93627

Job DescriptionFor this U.S. based position, the expected compensation range is $112,000 - $168,000 per year, which includes base pay and Bonusu00a0u00a0The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.u00a0u00a0You must submit an online application to be considered for the position. The Company will accept applications on an ongoing basis until the position is filled.u00a0The Asset Management ArcFM team is focused on end-to-end utility design and asset management built on the Esri GIS platform. We currently have some outstanding opportunities for individuals to be part of our team.u00a0Description of the RoleThe Product Adoption Specialist Lead (PAS) will pair with project teams and partners to support the Solution Architects on their teams during client workshops to solve critical client needs using the existing application solutions.u00a0The PAS will act as the Technical SME and interface between the project teams, partners and the R&D team.u00a0They will share how to implement the product to solve a customer's business needs.This role requires tight partnership with implementations and projects as well as R&D.u00a0You will know the application and how to manipulate the application better than implementation teams.u00a0You will work with R&D to highlight and demonstrate customer use cases (how the application works and does not work).This is a unique role that requires both technical strength as well as high social/emotional competency (relationship building).u00a0What will you do?- Build a knowledge base:u00a0u00a01. Esri's Utility Network + ArcFM Configuration for the Utility Network2. Deep understanding of the application domain and tooling- ArcGIS Pro, Editor XI- Designer XI- Assigned to a project- Attend workshops early in the project- Build relationships -- both with the project team and with the customer core team- Advocate for early client use in their own environment with their own data (adjust how the project team)- Maintain starter kit- Consider other tools- Advocate in R&D for implementation tooling or assist- Use the product a lot -- test, try out use cases, reproduce customer designs & prints, know EVERY tool- Show how to use the product to solve their use cases- Partner training, training in general, knowing where resources are- Advocate to R&D customer needs and use cases - Reverse demo client use cases to R&D- Test development builds and new functionality against customer scenarios- Review Assist Channels to identify what gaps exist in the product and initial knowledge share- Attend recurring client escalation meeting between RSC and R&D- Lead the direction and overall strategy for the Product Adoption Specialist team- Manage a team of 3-5 individuals- Define the processes and rituals for the teamWhat qualifications will make you successful?u00a0u00a0- u00a0Ability to manipulate the system to address customer problems- Interest, ability, and technical knowledge to absorb deep product a d system knowledge end to end. Including:- UI interaction- Services and cloud interaction- Configuration- Data scenarios & research- Curiosity mindset -- attending client workshops with a desire to understand client problems. Make clients feel heard and listened to.u00a0Explore client needs instead of reacting to client needs.- Understand the prioritization process for both a client's needs and R&D backlog prioritization with PMs.- Relationship building with clients, project teams, partners, and R&D- Listen & communicate in a timely, respectful manner- BS in Computer Science, Computer Information Systems, Electrical Engineering or equivalent level of degree and experience.- Requires a minimum of 3-5 years of experienceu00a0What's in it for me?u00a0- Hybrid working model (WFH or Office) & flexible working hours- Learning & Development for each employee- Having a chance to be mentored by any worldwide expert inside Schneider Electric- The financial, legal, and psychological assistance program- Private health insurance- Family policy -- Parental leave and Care leave- Recognition culture through our own StepUp platform & annual bonus- Building a career in the #1 world sustainable multinational companyLet us learn about you Apply today.u00a0You must submit an online application to be considered for any position with us. This position will be posted until filled.u00a0Looking to make an IMPACT with your career?When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that ouru00a0IMPACT values -- Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork -- starts with us.IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.Become an IMPACT Maker with Schneider Electric -- apply todayApply URL

Created: 2025-12-05