Patient Service Representative Fox

JOB REQUIREMENTS: Back Patient Service Representative - Fox Commons inAppleton #25-434 Appleton, Wisconsin, United States Apply Apply for thisjob now Apply Location Fox Commons-169 Description Patient ServiceRepresentative Come work where we specialize in you We have nearly2,000 reasons for you to consider a career with Prevea Health-they'reour employees. We're an organization that values kindness,responsibility, inclusivity, wellness and inspiration. At Prevea, weprovide continuous education, training and support so every member ofthe team contributes to our success. Together we are the best place toget care and the best place to give care. Job Summary The PatientService Representative (PSR) role at Prevea Health is responsible forwelcoming, registering, and scheduling patients and/or visitors in afriendly and positive manner. This position acts as a liaison betweenpatients and medical staff. The Patient Service Representative (PSR) isresponsible for creating a positive first impression for anyone who usesPrevea Health services, whether over the phone, in person, or throughMyPrevea. What you will do Coordinate communication between patients,family members, medical staff, providers, and administrative staff viaphone, in person, or through MyPrevea. Obtain and confirm accuratedemographic and insurance coverage information. Route medical inquiries,complaints & messages to appropriate parties. Assist patients andcallers with financial inquiries, including policies, insurance,payments, and other financial needs. Collect required payments,including co-payments, outstanding balances, and payments due at thetime of service. Complete necessary account, referral, and claim editworkflows and maintenance in assigned work queues Schedule and confirmpatient appointments. Provide accurate daily batch and/or deposits toappropriate staff for processing. Education Qualifications High SchoolDiploma and/or GED Required Experience Qualifications 1-3 yearsExperience in customer service, insurance and/or healthcare settingPreferred Skills and Abilities Display proficient telephone and computerskills with clear and professional speaking abilities. Able to provideexceptional customer service by assessing patient needs, meeting qualitystandards, and evaluating satisfaction. Capable of being empathetic andresponsive to patient's needs by actively listening, asking appropriatequestions, and continually looking for ways to provide assistance. Ableto efficiently multi-task and adapt to fast-paced environments withfrequently changing protocols and processes. Capable of effectively andpositively interacting with staff members throughout the company.Promote teamwork and provide a supportive environment throughout theorganization. Display grammar, spelling, and punctuation... For fullinfo follow application link. Prevea is an Equal EmploymentOpportunity/Affirmative Action employer APPLICATIONINSTRUCTIONS: Apply Online: ipc.us/t/D438A19EA10541C7

Created: 2025-12-05