RedLion Mobile Store Manager- Gateway
MSCCN - Brooklyn, NY
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Pay: $55,000.00 - $65,000.00 per year Job description: Red Lion Retail Store Manager u2013 New York Job Type: Full-time Overview Join one of the fastest-growing telecommunications companies in the country We are currently hiring Retail Store Managers who are strategic, hands-on leaders with a passion for driving sales, developing high-performing teams, and delivering world-class customer experiences. We offer competitive base pay ($55,000 u2013 $65,000) plus $24,000 u2013 $30,000 in annual commission potential, and a clear path for career growth through our industry-leading leadership training and development programs. Who We Are We are a rapidly expanding branded partner in the telecommunications industry, operating under multiple brands across 15 statesu2014with a footprint expected to reach over 200 retail locations nationwide. Our teams connect residential customers to essential services including high-speed internet, mobile, video, and voice solutions. Who Weu2019re Looking For Weu2019re seeking experienced retail leadersu2014ideally with a background in wireless, broadband, or consumer electronicsu2014who thrive in fast-paced, high-volume environments. As a Retail Store Manager, your mission is to maximize store performance, coach and develop your team, and ensure that every customer leaves with the best connectivity solutions for their needs. Key Responsibilities Store Leadership & Operations u00b7 Oversee all aspects of daily store operations, including merchandising, inventory control, product launches, and financial oversight. u00b7 Implement best practices for product positioning, promotions, and customer engagement to meet and exceed revenue goals. u00b7 Ensure compliance with company policies, including cash handling, inventory management, and operational audits. Sales & Business Growth u00b7 Lead your team to consistently achieve and surpass sales goals through strategic selling, upselling, and cross-selling of all Optimum product lines. u00b7 Analyze store performance data to identify trends, address gaps, and capitalize on growth opportunities. u00b7 Collaborate with marketing teams to execute local events, promotions, and seasonal campaigns. Team Management & Development u00b7 Recruit, hire, train, and develop a high-performing sales team. u00b7 Conduct regular coaching sessions, performance reviews, and skill development workshops. u00b7 Foster a collaborative, performance-driven culture with a focus on accountability and recognition. Customer Experience Excellence u00b7 Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals. u00b7 Resolve escalated customer concerns quickly and effectively. u00b7 Ensure all team members are knowledgeable on the latest products, promotions, and technology updates. Qualifications u00b7 3u20135 years of retail management experience, preferably in wireless, broadband, or consumer electronics. u00b7 Proven success in driving sales performance and leading high-performing teams. u00b7 Strong leadership, communication, and coaching skills. u00b7 Analytical and problem-solving abilities with experience using performance metrics. u00b7 Proficiency in Microsoft Office; familiarity with wireless/telecom industry terminology preferred. u00b7 High school diploma or GED required; Associate or Bacheloru2019s degree preferred. u00b7 Flexible schedule availability, including evenings, weekends, and holidays. u00b7 Willingness to travel to nearby store locations within a 35-mile radius (reliable transportation required). u00b7 Bilingual (Spanish) strongly preferred. Perks & Benefits u00b7 Competitive base salary + uncapped commission potential. u00b7 Medical, Dental, Vision, 401(k). u00b7 Paid training and onboarding. u00b7 Paid vacation, sick time, and personal days. u00b7 Internal promotions & advancement opportunities. u00b7 Employee-exclusive growth & rewards programs, including: o Milestone Program u2013 Recognition and rewards at every stage of your leadership journey. o Winners Circle u2013 Annual all-expenses-paid trip to Mexico for top performers. Job Type: Full-time Benefits: + 401(k) + Dental insurance + Health insurance + Paid time off + Vision insurance Work Location: In person
Created: 2025-12-05