Associate Distribution Operations Trainer

Are you ready to be part of a company that's not just talking about the future, but actively shaping it? Join The AES Corporation (NYSE: AES), a Fortune 500 company that's leading the charge in the global energy revolution. With operations spanning 14 countries, AES is committed to shaping a future through innovation and collaboration. Our dedication to innovation has earned us recognition as one of the Top Ten Best Workplaces for Innovators by Fast Company in 2022. And with our certification as a Great Place to Work, you can be confident that you're joining a company that values its people just as much as its groundbreaking ideas.AES is proudly ranked #1 globally in renewable energy sales to corporations, and with $12.7B in revenues in 2023, we have the resources and expertise to make a significant impact as we provide electricity to 25 million customers worldwide. As the world moves towards a net-zero future, AES is committed to meeting the Paris Agreement's goals by 2050. Our innovative solutions, such as 24/7 carbon-free energy for data centers, are setting the pace for rapid, global decarbonization.If you're ready to be part of a company that's not just adapting to change, but driving it, AES is the place for you. We're not just building a cleaner, more sustainable future - we're powering it. Apply now and energize your career with a true leader in the global energy transformation.Under the general direction of the Training Manager, the Associate Distribution Operations Trainer is responsible for designing, delivering, and evaluating comprehensive training programs for Associate Distribution Operators (ADOs), Dispatchers, and Field Personnel. This position ensures AES Ohio's distribution operations are conducted safely, reliably, and in compliance with all applicable standards.The role supports AES Ohio's mission to strengthen workforce competency, system reliability, and regulatory compliance through continuous learning, technical proficiency, and operational excellence. This position also contributes to process improvement by reviewing OMS data for quality assurance and supporting compliance audits.This position follows a Monday-Friday schedule but requires flexibility for after-hours, weekends, or storm-response support.Key ResponsibilitiesTraining Design & DevelopmentDesign, develop, and implement role-based curriculum for Distribution Operations and Field Personnel aligned with AES standards and regulatory requirements.Develop Instructor-Led Training (ILT), Train-the-Trainer (TTT), Simulation Scenarios, Computer-Based Training (CBT), and Just-in-Time (JIT) modules.Create Instructor Guides, Learner Guides, and self-study materials.Collaborate with Subject Matter Experts (SMEs), Operations Managers, Safety Leaders, and Engineering teams to ensure content accuracy.Evaluate training effectiveness through performance metrics, post-training assessments, and feedback surveys.Apply adult learning principles and the ADDIE methodology in all training design and delivery.Training Delivery & SupportFacilitate training sessions, demonstrations, and curriculum reviews for leadership approval.Coordinate logistics including facilities, equipment setup, attendance tracking, and certification documentation.Deliver cross-departmental training to strengthen communication between Dispatch, Field Operations, and Construction.Provide ongoing coaching and mentorship to ADOs, Dispatchers, and Field Personnel.Lead joint training exercises between field and control room personnel to enhance safety, restoration coordination, and operational pliance, Safety & Quality AssuranceEvaluate SOP updates and emerging tools to identify training and compliance needs.Review OMS and dispatcher call data for quality assurance-verifying cause codes, outage times, restoration entries, and data accura

Created: 2025-12-05