Specialty Pharmacy Manager
MSCCN - Tacoma, WA
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You Belong Here.At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.Experience in Specialty Pharmacy and Specialty Pharmacy Accreditations through URAC and ACHC are highly desiredFTE: 1.0, Shift: Days, Schedule: M-FPosition SummaryThe Specialty Pharmacy Manager leads all specialty pharmacy operations, ensuring safe, efficient, and compliant services that deliver exceptional patient care for complex therapies. Responsibilities include managing workflows, maintaining URAC and ACHC accreditation, and overseeing staff hiring, training, and performance. The manager coordinates with internal teams and external partners, manages budgets and contracts, and drives quality improvement initiatives. This role ensures ongoing accreditation and delivers high-quality, patient-centered care aligned with industry standards. This position reports to the Director of Specialty Pharmacy Services.ResponsibilitiesOversee daily operations of the specialty pharmacy and ensure efficient workflows.Maintain full compliance with URAC and ACHC accreditation standards, including policy development, updates, and audit preparation.Lead staff management activities such as hiring, training, performance evaluations, and conflict resolution.Monitor and manage the pharmacy's budget, financial performance, and payer/manufacturer contracts.Coordinate with internal and external stakeholders to support patient access and program growth.Develop and implement quality assurance and performance improvement initiatives.Promote cross-department collaboration and effective communication.Maintain up-to-date policies and documentation aligned with regulatory and accreditation requirements.Track and report performance metrics to drive continuous improvement and meet accreditation benchmarks.RequirementsLicensed pharmacist eligible to practice in Washington state requiredPharmacy degree (Pharm.D. preferred) from an ACPE-accredited college requiredCertified Specialty Pharmacist (CSP) credential required or expected within two years of employmentMinimum of 5 years of pharmacy experience, with at least 3 years in a supervisory or management roleResidency training and board certification (ex. BCPS/BCACP) preferredStrong knowledge of specialty pharmacy operations, URAC and ACHC accreditation standards, and regulatory complianceExperience with budget oversight, payer/manufacturer contract evaluation, and financial performance tracking.Our ValuesAs a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.Why MultiCare?Belonging:We work to create a true sense of belonging for all our employeesMission-driven:We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serveMarket leadership:Washington state's largest community-based, locally governed health systemEmployee-centric:Named Forbes
Created: 2025-12-05