Manager, Offers Product Development, Global Loyalty

Our Purpose _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, weu2019re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ Title and Summary Manager, Offers Product Development, Global Loyalty Overview: Mastercard Offers delivers insight-driven targeted and un-targeted offers to brands and consumers around the globe, creating unparalleled preference and engagement that is a key contributor to Mastercardu2019s Data & Services organizational growth and success. The Offers product aggregates offers from multiple sources and uses a cardholderu2019s past spend and transaction history to rank and determine the most relevant offers for each individual cardholder. As a member of the Product Development team, you will focus on building the features and capabilities that help programs connect cardholders to merchant brands via our partner publishing channels. Specifically this role be responsible for driving capabilities and initiatives around maximizing cardholder engagement with the program and creating a best-in-class user experience. Job Description: u2022 Drive initiatives to grow revenue and consumer engagement in the Loyalty Offers space u2022 Has visibility into the design of the customer journey and will work with both in house UX designers and 3rd party partners to create and optimize a best-in-class user experience u2022 Collaborate with Commercialization and Market Enablement teams to identify and create the various consumer touch points that drive the optimal engagement experience u2022 Make use of research, consumer user studies, metrics and competitive analysis to understand the business needs and identify any product gaps u2022 Collaborate closely with Engineering, Sales, Marketing, and Strategy teams to develop comprehensive product roadmaps and delivery plans that include incremental value release points u2022 Work with the Go-to-Market and Strategy teams in designing tests and experiments to drive acquisition and activation funnels u2022 Make trade-off decisions for product features, ensuring stakeholders are kept abreast of changes u2022 Use runtime metrics of their services in market as a feedback loop into the backlog and balance the priorities against new feature requests u2022 Own the product requirements, delivery to markets, and ongoing support of your feature areas Requirements/Experience: u2022 Advanced experience as a Product Manager, Product Marketing Manager, or related. u2022 Owning end-to-end product roadmap strategies, definition, and product lifecycle from idea to requirements to sizing to delivery and maintenance. u2022 Very comfortable using product lifecycle management tools to facilitate product development discipline (such as JIRA, ALM, Aha or New Relic) u2022 Working with engineering teams in scrum or agile methodologies to ensure clarity for predictive delivery u2022 Passionate about writing Business Requirement Docs, Product Requirement Docs, or User Stories to ensure good product development u2022 Being a product manager with APIs and Front-End experience u2022 Passionate about organization and inter-dependency mapping, ensuring successful release planning and delivery across teams u2022 Experience working with UX designers or agencies in creating user/consumer portals/sites/apps u2022 Proficiency with Microsoft Tools (i.e., PowerPoint, Excel, Teams,) Ideal candidates will also have experience in: u2022 Ad Tech/Mar Tech, and Front-End UIs u2022 Understanding of cloud technologies and services u2022 Identifying, sourcing, and working with 3rd party providers or vendors u2022 Working for a global, highly matrixed organization that regularly interacts with various regions in different time zones. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: + Abide by Mastercardu2019s security policies and practices; + Ensure the confidentiality and integrity of the information being accessed; + Report any suspected information security violation or breach, and + Complete all periodic mandatory security trainings in accordance with Mastercardu2019s guidelines. In line with Mastercardu2019s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Arlington, Virginia: $150,000 - $254,000 USD

Created: 2025-12-05