Agency Closing Officer

Agency Closing Officer The Agency Closing Officer will be responsible to operate under limited supervision in performing activities related to overseeing and managing the operational aspects of Fannie Mae and Freddie Mac multifamily mortgage loan closings. Must be able to handle the pressure of a busy mortgage finance company and meet strict corporate and GSE regulatory deadlines while maintaining a high quality of service. Must have superior customer service skills, be detail oriented and selfu2010motivated. Responsibilities: u25cf Maintain close communication with customers, originators, third party vendors and underwriters to ensure proper and timely settlement. u25cf Send written requests or make phone calls to customers, attorneys and other third parties to obtain additional information as required. u25cf Review and apply new information received regarding investor and underwriting guidelines, company policies, processing procedures, etc. u25cf Verify underwriting and funding conditions are signed off prior to settlement. u25cf Ability to perform real estate tax and insurance escrow analysis for closing. u25cf Review title requirements for state specific mortgage attachments and /or state mortgage tax requirements. u25cf Work with insurance analyst to ensure borrower obtains required insurance coverage (casualty, liability, flood, wind, etc.) u25cf Gather and prepare information for completion of closing documents including 3rd party fees, payoffs and subordinations u25cf Confirm loan information in all bank and GSE delivery systems/portals are accurate. u25cf Review and work with closing counsel in the preparation and delivery of closing documents. u25cf Review final settlement statement and Disbursement Ledger for accuracy and compliance, including the verification of seller and lender credits, funds on deposit, and payoff of debt (if applicable). u25cf Follow up with closing/escrow agent to verify settlement of loan, disbursement of funds and advise of any problems or concerns. u25cf Meet established productivity levels and turnaround times as set by Manager. Basic Qualifications: + Bacheloru2019s degree or Military experience + At least 3 years of Agency Commercial Mortgage Loan Closing experience Preferred Qualifications: + 4+ years of Agency Commercial Mortgage Loan Closing experience + 4+ years of experience in Salesforce _At this time, Capital One will not sponsor a new applicant for employment authorization for this position._ #CommOps The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $126,700 - $144,600 for Agency Loan Admin Supervisor I Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidateu2019s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York Cityu2019s Fair Chance Act; Philadelphiau2019s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Created: 2025-12-05