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Personal Banker I

MSCCN - Overland Park, KS

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Job Description

Personal Bankers at UMB are experts at building customer relationships and recommending and selling products and services. Personal Bankers use their product knowledge and every interaction to identify needs and offer financial solutions to help customers secure their financial well-being while making banking easy. UMBu2019s branches offer many opportunities to expand your financial education & grow your career within Consumer banking and UMB. We believe questions nurture conversations, leading the way to meaningful financial recommendations for our customers. Relationship banking is not a one-size-fits-all approach; we differentiate ourselves by delivering the unparalleled customer experience. Just as youu2019ll play an important role in achieving UMBu2019s business objectives, weu2019re committed to helping you achieve your own goals. As a Personal Banker, youu2019ll receive extensive training on UMBu2019s products and services, the sales process, and offering financial solutions. You can also expect to work closely with UMB leaders, learning from their mentorship and expertise. How you will spend your time: u2022 Asking personalized questions to convert transactions, account maintenance and other routine service requests into cross-sell conversations that deepen client relationships while meeting the customers needs u2022 Personally creating sales opportunities by calling leads, visiting businesses to offer workplace banking, and developing referral networks u2022 Achieving your daily key performance metrics while balancing competing priorities u2022 Learning processes like transactions, managing a cash drawer and completing bank documentation that you consistently perform according to industry and legal standards u2022 Other job duties as assigned Weu2019re excited to talk to you if: u2022 You thrive in a high-energy, sales-driven team, and leverage daily coaching and feedback to polish your sales outcomes u2022 You use your expert product knowledge and conversation skills to build upon your customers' needs and make a true difference in their financial lives u2022 You communicate in a compelling manner, project a positive image, and enjoy solving problems and creating positive outcomes u2022 You demonstrate attention to detail whether completing documents or explaining features and benefits u2022 You have a HS Diploma or equivalent u2022 You have one year of experience in a retail environment engaging with customers and making product recommendations that lead to sales or relevant experience u2022 You have reliable transportation and ability to work branch hours, including weekends and some evenings u2022 You have the ability to obtain NMLS registration within 90 days Target pay: $21/hr Compensation Range: $29,530.00 - $65,380.00 _The posted compensation range on this listing represents UMBu2019s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information_ UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. Are you ready to be part of something more? You're more than a means to an endu2014a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. _UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to_ _ _to let us know the nature of your request._ _If you are a California resident, please visit our_ Privacy Notice for California Job Candidates ( _to understand how we collect and use your personal information when you apply for employment with UMB._ _Who we are_ We are more than a company. We are advisors, consultants, problem solvers, friends, community members, experts, and we are here to help you make the best of every moment with a financial foundation that can help you succeed. Learn more about UMB's vision ( Check out the road to a career at UMB

Created: 2025-12-05

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