Assistant Automotive Store Manager

Monrou2019s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.u00a0 Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each companyu2019s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.u00a0 Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.u00a0 Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be Americau2019s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. Weu2019re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.u00a0u00a0 Destination Monro -Your Career is Hereu00a0 ASSISTANT AUTOMOTIVE STORE MANAGER Pay is competitiveu00a0 $18-$22 an hour. The Assistant Manager role is a full-time position and is hourly based upon needs of the business. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager, or when demand requires it. The Assistant Manager is responsible for assisting in managing the operations of an automotive retail service and repair store to meet or exceed service standards and to achieve Monrou2019s performance and profitability goals. This position is expected to ensure that all teammates deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.u00a0u00a0 u00a0Responsibilities:u00a0 + Schedule guest appointments for the most effective optimization of technician abilities in the efficient and timely completion of vehicle services/repairsu00a0 + Help achieve Monrou2019s sales goals by properly informing and recommending tire and service products and sales promotions.u00a0 + Attend to all guest needs in areas of sales, service, complaints, and adjustments.u00a0 + Build guest relationships to maximize customer satisfaction, loyalty, and retention.u00a0 + Assist technicians in conveying repair and service needs to guests.u00a0 + Ensure the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.u00a0 + Assist with inventory management to include the oversight of pulling of tires and parts, unloading and stocking inventory.u00a0 + Provide direction and oversight to other technicians and assist where needed with services/repairs.u00a0 + Assist in organizing the storeu2019s workflow to ensure that technician skill levels are utilized efficiently for completing vehicle services/repairs effectively and timely in accordance with Monro standards of operation.u00a0 + Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures. u00a0 + Perform Store Manager functions as business needs dictate.u00a0 + Perform other duties as assigned and required by direct supervisor.u00a0 #INDR23 Minimum Qualifications + High school or GED equivalent. + 2+ years of automotive and sales experience + Valid Driver License + Ability to work with hands overhead, stand for long periods and lift 50 lbs. + Excellent communication skills and basic algebra to calculate figures and amounts such as discounts, interest, commissions proportions, and percentages. + Guest and team focused mindset + Monro conducts criminal background checks for those positions with security and/or financial responsibilities.u00a0 All background checks are conducted in accordance with applicable federal, state and local law, including but not limited to the Fair Credit Reporting Act.u00a0 No applicant will be automatically disqualified because of a criminal record.u00a0 Rather, the Company will consider the nature of the crime(s), when it occurred, the applicantu2019s explanation, and the relationship to the position sought in making its determination. u00a0 Preferred Qualifications + Automotive State Inspector License + ASE Automotive Certifications + Proven Automotive or Automotive Quick Lube sales experience + Leadership experience Benefits:u00a0 + Performance based incentivesu00a0 + Paid vacation and holidaysfor Full-Time Teammatesu00a0 + Reimbursement for ASE Certificationsu00a0 + Reimbursement for State Inspection Licenses, where applicableu00a0 + 401keligibility immediately upon hireu00a0 + Direct Depositu00a0 + Employee Discountsu00a0 + Healthcare, Vision, and Dental for Full time teammatesu00a0 + Employee Access Perksu00a0 + Career Advancement Opportunitiesu00a0u00a0 u00a0 u00a0 Your next Destination Growth Opportunity: At Monro weu2019re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammatesu00a0receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers. Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard tou00a0race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Created: 2025-12-05