Access Hub Peer Support

​Access Hub Peer SupportStep into a meaningful, community-based role where your lived experience becomes a source of hope, strength, and connection for others. As Peer Support with the Access Hub, youll be part of a compassionate team providing immediate emotional and social support to individuals seeking help with mental health, substance use, or other life challenges. Youll welcome guests into a safe, supportive space, help identify their immediate needs, and connect them with the resources and relationships that can make a lasting difference in their recovery journey.Benefits:Paid Time Off (PTO): 12 vacation days and 12 sick days per year, with additional accruals for longstanding employees.Health Insurance: Employer-sponsored medical, dental, and vision coverage.Life and Disability Insurance: Employer-sponsored coverage.Retirement: 403(b) plan with generous employer match.Educational Support: Tuition reimbursement and student loan repayment assistance.Flexible Schedule: 30-40 hours per week with scheduling flexibilityJob DutiesGreet Access Hub guests with warmth and empathy, ensuring they feel welcome, respected, and supported.Use active listening and your lived experience to build trust and offer meaningful, peer-based support.Identify guests immediate needs and connect them with available supports such as case management, therapy, nursing, psychiatry, and community resources like the Sunrise Wellness Center Food Shelf.Collaborate with internal programs and external partners to coordinate wraparound services that promote stability and wellness.Provide ongoing, supportive follow-up to help guests stay engaged with services and community resources.Offer phone-based support and information to individuals seeking help or referrals.Participate in daily rounds, team discussions, and supervision as part of a collaborative care model.Maintain clear, timely documentation and uphold program values of dignity, recovery, and inclusion.Qualifications and SkillsMust identify as someone with lived experience of mental health and/or substance use recovery, and be comfortable sharing that experience to support others.Valid drivers license, clean driving record, and reliable transportation.Strong interpersonal and communication skills, with the ability to connect authentically and anized and dependable, with a team-oriented mindset.Understanding of trauma-informed, recovery-oriented, and person-centered approaches to care.EducationHigh School Diploma or equivalent.Workplace EnvironmentAbility to lift and carry up to 50 lbs.May need to transport guests in a personal vehicle.Frequent movement within the office and community settings; participation in occasional outdoor or wellness activities.Periods of sitting, standing, and engaging in face-to-face or phone-based pensation:This position starts at $21.23 and includes comprehensive benefits including paid time off, employer-sponsored health, dental, life, and disability insurances; a 403(b) retirement plan with generous employer match; and educational benefits such as tuition reimbursement and student loan repayment.To apply:We encourage applicants to apply via the WCMHS website

Created: 2025-12-08