Technical Writer/CM Specialist - (Middletown, RI)
Serco Inc. - Middletown, RI
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Join our team supporting the MILSATCOM SubHDR IDIQ program as a Technical Writer/CM Specialist. This position plays a critical role in ensuring accurate technical documentation and data integrity are maintained for the SUBHDR program and is the primary link between the SUBHDR program's Technical Publication Library (TPL) and the program's maintenance/repair personnel. You will manage document control processes, maintain configuration management databases, and provide essential support for maintenance and repair operations. This is an on-site role in Middletown, RI, requiring attention to detail, strong organizational skills, and the ability to work independently at times.In this role, you will:Generate, update, revise and format technical documentation to maintain control and ensure only the most current versions of technical documentation is available to support SUBHDR maintenance and repair processes/personnel.Update and manage SUBHDR databases to ensure accurate configuration management of the technical documents (version control, etc.,) and communicate updates to SUBHDR on-site personnel.Issue work packages and promptly communicate updates to SUBHDR on-site personnelProvide data entry support for SUBHDR databases and assist with operational planning for shipping, inspections, and inventory control.Additional duties and responsibilities related to CM/logistics (shipping, receiving, etc.).To be successful in this role, you will have:The ability to obtain and maintain a DoD Secret security clearanceUS Citizenship requiredA Bachelor's degreeOr a High School Diploma/GED with minimum 6 years of relevant experienceMinimum 2 years of relevant experienceProficiency in Microsoft Office Programs and Adobe Acrobat ProExceptional verbal and written communication skillsStrong attention to detailAdditional desired experience and skills:Active DoD Secret security clearanceStrong attention to detail and organizational skillsAbility to communicate effectively and work collaboratively in a team environmentKnowledge of computer databases and logistics programs (Examples: COLTS and DPAS)If you are interested in supporting and working with a passionate Serco team then submit your application now for immediate consideration. It only takes a few minutes and could change your career!Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.To review Serco benefits please visit: complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: .
Created: 2025-12-08