Merchant Services Data Reporting Analyst

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the companyu2019s success. As a Data Reporting Analyst within PNC's Merchant Services organization, you will be based in Pittsburgh, PA. The Data Reporting Analyst is responsible for maintaining accurate and timely reporting processes, supporting ad-hoc data requests, and contributing to strategic initiatives aimed at improving portfolio performance. This role requires strong analytical skills, attention to detail, and the ability to collaborate across multiple business units. Key Responsibilities: u2022 Maintain and update monthly reports on to ensure accuracy and consistency. u2022 Pull ad-hoc reporting requests from sales, product, finance and other stakeholders. u2022 Assist in gathering business requirements for data development. u2022 Take ownership of existing dashboards and ensure timely updates and enhancements. u2022 Contribute to reporting and strategy development initiatives focused on reducing portfolio attrition. u2022 Reports to the Sr. Manager of Pricing, Data Analysis & Revenue Initiatives. Qualifications: u2022 3-5 years of experience in data analysis or business operations. u2022 Experience working with or for a sales organization, payments/merchant acquiring industry a plus. u2022 Proficiency in Excel, PowerPoint, familiarity with Python, SQL, or Hadoop and business analytics tools preferred. u2022 Experience building dashboards with Tableau, Power BI. u2022 Strong understanding of data visualization and dashboard management. u2022 Strong attention to detail and organizational skills. u2022 Ability to translate business requirements into actionable reporting solutions. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description + Collaborates cross-functional teams to improve business planning methods. Executes key business initiatives and growth strategies and programs that will drive line of business objectives. Demonstrates commitment to quality by delivering the CARES model to customers and/or internal partners. + Responsible for executing and implementing business planning processes. Helps to designs strategic plans based on forecasts, and provides improvement recommendations. + Understands business direction and needs and develops solutions, roadmaps and assessment of potential business impacts. Identifies and executes opportunities that add value to the business and to achieve business goals. + Works with key decision makers to ensure cross-business and cross-functional alignment and synergy. + Serves as subject matter resource and advocate that influences the implementation of best practices and learning plans that meet business objectives. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: + Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. + Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Business Development, Business Intelligence (BI), Competitive Advantages, Competitive Strategies, Data Integration, Data Mining, Strategic Planning Competencies Accuracy and Attention to Detail, Analytical Thinking, Business Process Design, Data Gathering and Analysis, Effective Communications, Influencing, Planning: Tactical, Strategic, Problem Solving, Strategic Thinking Work Experience Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at . Please include u201caccommodation requestu201d in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say

Created: 2025-12-08