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AVP, Vendor Management - REMOTE

Molina Healthcare - Green Bay, WI

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Job Description

JOB DESCRIPTION Job Summary Provides strategy and leadership to teams responsible for enterprise-wide vendor management activities - ensuring comprehensive operational efficiency, functional leadership engagement, sustainable governance of vendor relationships, and transparency and accountability in the delivery of services and products to Molina enterprise. Responsible for building and maintaining relationships with vendors, stakeholders, functional counterparts, and core operations leadership, and demonstrating a strong understanding of operations, stakeholder needs and satisfaction, financial budgets, and current and future program initiatives. Oversee vendor performance involving onshore and offshore resources and monitors regulatory compliance adherence (in conjunction with functional counterparts) and quality metrics. Accountable for offering innovative guidance and solutions to address emerging business concerns and respond to growth initiatives to appropriately scale vendor relationships to meet business demands, oversight of vendor performance against service level agreement (SLA) targets, compliance and performance metrics. Essential Job Duties u2022 Supports strategy development, vision and direction for the vendor management function. Demonstrates accountability for performance and financial results, and keeps executive leadership apprised. u2022 Collaborates with internal business partners to develop criteria and best practices for vendor selection. u2022 Participates in the negotiation process of service level agreements (SLAs), ensures that contractual obligations are achieved, and initiates contract changes when required. u2022 Provides assistance to procurement teams to optimize the cost-effectiveness of negotiations, and ensure compliance of negotiated agreements relating to regulatory requirements, services and products are met. u2022 Demonstrates expertise in reviewing and communicating requirements for clarity, and ensuring minimization of change requests. u2022 Leverages deep understanding of business requirements, deliverables, processes and technologies. u2022 Manages all maintenance, enhancements or updates to processes, tools or vendor management relationships, including vendor tracking, analytics and vendor performance management. u2022 Manages vendor contracts and oversees licensing and regulatory requirements. u2022 Analyzes budget data and monitors return on investment (ROI) for vendor performance. u2022 Serves as a liaison between stakeholders, vendors and internal leadership, and represents vendor performance through consistent and timely reporting and analytics of key performance indicators (KPIs) to senior leadership and key stakeholders throughout the business. u2022 Manages vendor relationships as the key point of contact between specified vendors and the business. u2022 Serves as a point of escalation for vendor issues and disputes; drives those issues to resolution. u2022 Develops, implements and manages reporting of metrics and service level agreements (SLAs) that effectively measure team and vendor performance in line with the needs of the business. u2022 Optimizes vendor relationships through contract management, financial and quantitative analyses and relationship management - effectively creating mutually beneficial opportunities. u2022 Manages the collection, consolidation and communication of reporting and data on vendor contracts, performance, risk and relationships with key stakeholders and vendors. u2022 Collaborates with vendors to ensure successful day-to-day operations and operational goals, and holds vendors accountable to commitments and deliverables. u2022 Hires, trains, mentors, develops, and manages vendor management team, and demonstrates accountability for team performance. Required Qualifications u2022 At least 10 years of experience in health care (payer experience), vendor management, data analytics, contract terms and conditions, procurement, project management, and/or account management, or equivalent combination of relevant education and experience. u2022 At least 5 years management/leadership experience. u2022 Ability to lead large cross-functional initiatives. u2022 Ability to problem-solve and think critically to resolve business issues. u2022 Strong data processing/analysis experience. u2022 Strong time-management and organizational skills, and ability to manage multiple priorities. u2022 Ability to collaborate cross-functionally across a highly matrixed organization. u2022 Ability to develop and deliver executive presentations. u2022 Strong project management experience. u2022 Excellent interpersonal and verbal/written/presentation skills. u2022 Microsoft Office suite proficiency (including Excel), and ability to learn/navigate new software programs. Preferred Qualifications u2022 Experience in an operations capacity. u2022 Complex contract negotiation skills. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V Pay Range: $122,430.44 - $238,739.35 / ANNUAL Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Created: 2025-12-08

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