Client Services Administrator

DescriptionRumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people.When you join Rumpke, you'll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.This is your opportunity to make a difference for you and your family. Come join our teamThe Client Services Administrator is responsible for generating revenue growth in new and existing Rumpke Regional Accounts Group (RRAG ) portfolios. This position will employ a consultative selling approach to multi-location RRAG accounts within Rumpke's footprint with an emphasis on further development of portfolio relationships. This position will have decision-making capabilities and coordinate the transfer of business relationships from one client to another, from one hauler to another, and/or from one client to the region directly for services within Rumpke's footprint.Responsibilities of Position:Manage day-to-day waste and recycling service needs. Including but not limited to quoting, order writing and portal document maintenanceAssist with RRAG PI program as it relates to the portfolio through implementation, review, tracking and adjustments as contracts are negotiatedWork with clients to increase efficiency and profitability by implementing bid data into internal website as well as administering client contractsWork closely with A/R dept to maintain acceptable over 90 balances among identified accountsReview and process credit needs for RRAG managed accounts. Working with Region and Area management to obtain necessary approvalsPro actively review of RRAG managed accounts to ensure proper services are represented for accurate billing to reduce credits issuedAssist with the creation of monthly, quarterly annual and Ad-hoc reporting needs for RRAG managed accountsAssist with post-acquisition activities in verification of services and contract executionServe as a

Created: 2025-12-08