Print Operations Specialist I (Onsite - Overnight ...
MSCCN - Rochester, NY
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Excited to grow your career?We value our talented employees, and strive to help employees grow professionally. If you think the open position you see is right for you, we encourage you to apply Job Description: This position is onsite/in-person at our Court St. office in Rochester, NY. Shift: + Mon 11pm-6:30am + Tues 10 pm-6:30am + Wed 10pm-6:30am + Thurs 10pm-6:30am + Fri 11pm-8:30am Summary: Under general supervision of department management, the Production Floor Operations Specialist may support one or more areas of Production Operations. Assignments are determined based on need; shifts may include day, evening and/or overnight hours, with some including weekend coverage. NOTE: Incumbent will be notified 3 days ahead of any shift assignment adjustment. Essential Accountabilities: All Levels u2022 Specific work activities are assigned daily based on work volumes and department need. u2022 Observes safety and housekeeping standards in work area. Maintains appropriate files, records and equipment manuals. u2022 Informs supervisor of equipment issues. u2022 Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companiesu2019 mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs. u2022 Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. u2022 Regular and reliable attendance is expected and required. u2022 Performs other functions as assigned by management. Level I - Print u2022 In accordance with established procedures, this position operates production printers and finishing equipment and maintains the Production Print equipment in accordance with manufacturersu2019 specifications. Performs routine equipment maintenance such as adding toner and lubricant; contacts service to report any problems or to seek information. u2022 Reviews job requests and prints on a timely basis; includes use of continuous feed and cutsheet devices; does not include wide format. Monitors the quality and completeness of jobs. Checks print quality and accuracy on a regular basis. Packages jobs, completes work orders, tickets, and delivery receipts as necessary and places in assigned areas. u2022 Performs all basic bindery functions as noted on work order/job tickets. This may include folding, cutting, padding, punching, spiral or coil binding, collating, scoring, perforating, drilling, stitching or stapling, and laminating. u2022 Operates several of the following pieces of equipment; hydraulic drill, power cutter, three-knife trimmer, stitcher/folder/collator, folder, die press, etc. u2022 Equipment and Supplies: o Cleans and maintains equipment and work area following maintenance procedures and updates maintenance logs. o Monitors and manages inventory of print-related supplies such as paper, toner, developer, bindery and other machine-related supplies; orders and stocks as instructed by supervisor. u2022 Performs basic tasks associated with floor copier maintenance, e.g., replace toner, deliver paper. Level I - Mail u2022 Operates high-speed mail insertion equipment for small and large jobs. u2022 Performs machine set up including postage rates to ensure envelopes are metered accurately for all qualified mail. Hand stuffs mail pieces that are rejected due to jams, collation errors, etc. u2022 Runs bar code sorter with minimal support including loading mail, sweeping bins, tagging and sleeving trays for delivery to post office. u2022 Performs duties for presort mail preparation to include manual assembly, bundling, sacking, puts into tray, palletizes and operates automated letter sorter and flat sorting equipment; generates required documentation, electronically submits files to the Post Office and stages completed material for delivery to the Post Office. u2022 Operates automated pallet wrapper without assistance. u2022 Monitors and manages inventory of mailing supplies (ink, envelopes, postage, pallets, trays, sleeves, tubs, labels, etc.), and notifies supervisor when inventory demands. Level II (in addition to Level I Accountabilities) u2022 Utilizes inserter with no assistance. u2022 For Bindery: o Highly skilled at equipment set up for basic and complex jobs. o Troubleshoots equipment issues on all bindery equipment. o Processes handwork assembly according to specifications as well as packages jobs; completes work orders, tickets, and delivery receipts as necessary and places in their assigned areas. u2022 Performs advanced tasks associated with floor copier maintenance, e.g., troubleshooting, jams. u2022 Processes basic wide-format print jobs. u2022 Aids other departments when a machine is inoperable (may do hand stuffing, fill supply orders, etc.) u2022 May operate corporate van and truck to make deliveries to designated locations. Loads, unloads, sorts, stages material for and at each location. Operates the truck that requires the use of manual and electric pallet jacks. Level III (in addition to Level II Accountabilities) u2022 Opens and closes bar code sorter. u2022 Serves as a subject matter expert on all Production Operations machines and go-to person when management is off site. u2022 Processes all complex print and mail jobs that are submitted. u2022 Performs duties related to operation and maintenance of the High-Definition Full Color digital press per documented procedures. o Performs daily and/or scheduled maintenance to keep the press operating at peak performance depending on usage/volume and manufacturers recommended intervals. This includes cleaning the equipment and checking supply levels. o May perform any or all of the following tasks at any given time: uf0a7 Interprets job order requirements and determines production methodology. Relates solution knowledge to customeru2019s business needs and environment. uf0a7 Performs file conversions, storage and retrieval. Recommends modifications to existing customer documents to maximize its impact using color. uf0a7 Sets-up and manages the digital front-end processor of color products. uf0a7 Preflight checking and error correction of files. Adjusts the color in the images and graphics of files using CMYK or RGB adjustments. uf0a7 Validates or adjusts the manufacturing layout & imposition of files. uf0a7 Generates color proofs and troubleshoots production color process issues (e.g., color quality and image quality). uf0a7 Makes image quality and productivity recommendations. uf0a7 Identifies and engages appropriate resources for problem resolution. uf0a7 Ensures resources are available during normal working hours to assure quick resolution of production or technical problems and maximize up time. uf0a7 Collaborates with onsite personnel as required to enable job throughput. u2022 Performs duties of automated and manual insertion per documented procedures in priority order in accordance with job requests or job tickets, to include the operation of the direct mail metering equipment. u2022 Performs duties of production quality clerk; completes quality reviews, processes postproduction pulls, balances accountable output with provided documentation and supporting business releases and moves all output to appropriate areas. u2022 Performs fulfillment duties; processes incoming orders (pick and pack), packages and ships accordingly. Completes document scanning and verifies results. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels u2022 High school diploma, vocational education, or GED required. u2022 Background in printing and mailing is helpful. u2022 Knowledge of the operation of computer workstations including software commands, touch screen or mouse, storage and manipulation of information. u2022 Ability to prioritize assignments, work independently and possess strong organizational skills. u2022 Some shifts may require Valid Class D driveru2019s license and clean driving record. Level II (in addition to Level I Qualifications) u2022 Experience/background in Printing and Mail Operations. u2022 Ability to work on multiple Production machines throughout the Production Floor. u2022 Familiarity with copy machines a plus. Level III (in addition to Level II Qualifications) u2022 Three or more years of experience in Production Operations. u2022 Basic knowledge of color theory and computer literacy. u2022 Proficient in operating all machines on Production Floor. u2022 Understanding of substrates and finishing operations required. u2022 Experience as a team lead on a Production Floor preferred. Physical Requirements: u2022 Excellent manual dexterity. u2022 Ability to lift up to 90 lbs. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I (N3): Minimum: $18.55/hr - Maximum: $26.90/hr The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the positionu2019s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. With about 4,000 employees, 31 counties, and serving the needs of over 1.5 million members, you can imagine the gamut of skills it takes to keep our organization growing and our members flourishing. As an internal job seeker, this means growth and development in many directions, divisions, and roles.Take a look at information regarding our hiring process here. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Created: 2025-12-08