988 Lifeline Counselors - In-person or R

JOB REQUIREMENTS: Are you ready to work for an employer that trulyvalues your contributions and well-being? At Family Services, we believein caring for our team as much as we care for the individuals, children,and families we serve. Join our mission-driven organization, where yourwork makes a meaningful impact on the community every day. About FamilyServices Family Services is a nonprofit organization committed toProtecting, Healing, and Caring for children and families acrossNortheast Wisconsin. We provide vital support during life's mostchallenging moments, helping individuals heal, grow, and thrive. We'reHiring We are seeking full-time 988 Lifeline Counselors to join ourteam. This position is responsible for providing high quality,comprehensive crisis counseling services over the phone for consumerswho reach out experiencing thoughts of suicide in addition to supportand assistance services for Wisconsin residents experiencing emotionaldistress. This position is available in-person and remote, with currentshift openings for afternoons, evenings, and overnights. Remotecandidates must reside in the State of Wisconsin. In-person candidateswork from our Brown County location. Team members work a 2-2-3 rotation,enjoying every other three-day weekend off 988 Wisconsin Lifelineservices are available 24/7, 365 days a year, including holidays.Candidates are expected to be available for regular shifts throughoutthe year. Enjoy a shift differential while working 2nd, 3rd and allWeekend shifts. Key Responsibilities Serve as a liaison between theconsumer and other service organizations in providing and receivingreferrals. Provide 24-hour crisis intervention services by telephone.Assess consumer mental health status and coordinate emergency services.Provide in-depth professional evaluations and assessments.Qualifications Education: Required: Bachelor's degree or equivalentwork experience Preferred: Bachelor's degree in human services orrelated field Skills and Competencies: A working knowledge of humangrowth and development, mental health, adolescent psychology, maritaland family structure, and the impact of the environment on individualbehavior. Time management skills and the ability to meet work demands onan independent basis. Ability to establish and maintain relationshipswithin and outside the agency in a professional manner. Maintainseparation from client feelings or crisis to ensure healthy boundariesand maintain the ability to problem solve. Minimum Requirements to WorkRemotely: Remote workers must reside in the State of Wisconsin; work for988 must only occur while in the State of Wisconsin. Remote workers musthave a private, confidential workspace and have the ability to doublelock any confidential information kept at home and appropriately disposeof any confidential information stored at home (i.e. shredding) Remoteworkers must provide a high-speed internet report verifying high-speedinternet services. For more information, or to apply now, you must go tothe website below. Please DO NOT email your resume to us as we onlyaccept applications through our website.APPLICATION INSTRUCTIONS: Other: For more information, or toapply now, you must go to the website below. Please DO NOT email yourresume to us as we only accept applications through our website.

Created: 2025-12-08