Senior Network Administrator

Job Description GENERAL STATEMENT OF DUTIES u2003An IT Administrator Senior will provide enterprise support; plan, design, maintain, and implement services within a specified technical discipline. Assist and support IT employees to resolve technology development and integration issues and accommodate growth and expansion. Ensure adherence of performance, security, and operations requirements of specific assigned systems. Function as the technical expert and project lead over assigned systems, employees, and teams. Technical disciplines: u2003u2022 Network Administration - Responsible for the county's local (LAN) and wide (WAN) area networks. Large local area networks with multiple files, application, print servers, routers, switches, firewalls, intrusion prevention systems, and wireless devices. Coordinate and perform installations of internet work connections, connections to host computers, and other related network communications. u2003u2022 Systems Administration - Responsible for enterprise servers, storage, authentication, cloud services, enterprise operating systems, computer systems security, all related enterprise computing hardware infrastructure, administration, and configuration. Large servers, virtual hosts, virtual servers, enterprise storage systems, directory services for identity and access management, and enterprise cloud services. u2003 Typical Duties - Duties include, but are not limited to the following u2003Infrastructure Governance and Lifecycle Management u2003u2022 Maintains responsibility for the design, implementation, documentation, and decommissioning of infrastructure and services that are assigned, that meets applicable goals and objectives as defined by business and departmental objectives. u2003u2022 Develops, implements, and maintains the standards, processes, procedures, of how the infrastructure is monitored, managed, and maintained. u2003u2022 Collaborates with project managers and technical services teams to identify and mitigate problems and incidents with the infrastructure and services that are assigned. u2003Technology Support and Management u2003u2022 Maintains responsibility for the monitoring, management, and maintenance of the infrastructure that they are assigned. u2003u2022 Monitors infrastructure for performance, capacity, and other potential risks. u2003u2022 Manages the infrastructure, ensuring that the configuration, capacity, security, and availability requirements are met, and exceptions are documented. u2003u2022 Maintains the infrastructure through proactive patching, lifecycle replacement and routine maintenance. u2003u2022 Ensures that maintenance downtime is communicated to all appropriate personnel and change management procedures are followed. u2003Infrastructure Support u2003u2022 Provides technical support for the infrastructure assigned. u2003u2022 Collaborates with support operations, development, and our customers to ensure that infrastructure related incidents and problems are resolved in a timely manner. u2003u2022 Provides support for technical teams through documentation, guides, and acts as a subject matter expert for the infrastructure they are assigned. u2003u2022 Participates in on-call rotation for after-hours infrastructure support. u2003Technical Lead / Subject Matter Expert (SME) u2003u2022 Collaborates with IT Supervisor and other team members to derive solutions that achieve business objectives. u2003u2022 Reviews infrastructure and services that are delivered to ensure that a high-quality product is delivered. u2003u2022 Assigns work items to other employees within the team assigned. u2003Other Duties u2003u2022 Participates in meetings, in-service training, workshops, etc. for the purpose of gathering information required to perform the job. u2003u2022 Performs other duties as assigned. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements EXPERIENCE AND TRAINING u2003u20031. Bachelor's degree in computer systems or related area; AND u2003u20032. Four years of responsible technical experience in enterprise infrastructure related discipline, including two years of lead worker experience; OR u2003u20033. Any satisfactory combination of work, education, training, or experience relevant to the position, as determined by the client. KNOWLEDGE, SKILLS, AND ABILITIES Thorough knowledge of enterprise infrastructure; hardware and software installations; internet and intranet-based applications; security concepts; advanced research and analysis concepts and techniques; project management and supervision techniques; and general planning concepts. u2022 Network Administrator u2013 Range of computer and networking software and hardware systems, web services, and related technologies; LAN/WAN layout and troubleshooting; infrastructure requirements and standards; computer security systems, applications, procedures, and techniques. u2022 Systems Administrator u2013 Workstation and server building/repair; operating systems and infrastructure applications; LAN/WAN layout and troubleshooting; remote administration and login scripts; virus prevention and security measures. Skill and ability to communicate effectively both orally and in writing; convey technical and complex information; assign work and evaluate staff performance; troubleshoot and resolve user concerns and operational problems; assess capacity and future needs of enterprise infrastructure; perform enterprise infrastructure installations; train and direct others in use of system; coordinate and implement projects; establish and maintain cooperative working relationships with system users and other county personnel; fix complex system problems with minimal user impact.

Created: 2025-12-10