CONCESSIONS MANAGER

Levy Sector Salary: $60-65 Other Forms of Compensation: Pay Grade: 11 Different perspectives make us better. Weu2019re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. About Levy The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levyu2019s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. Job Summary As a Concessions Manager, you will be responsible for leading and motivating our hourly team members to provide a warm welcome and delicious food to our guests. The ideal candidate will be an experienced operations leader who is focused on people and quality standards. Detailed Responsibilities + Ensuring all stations are set up and ready for events + Supporting the recruitment and training of team members in our standards and procedures + Supervising operations during the event and troubleshooting where needed + Working with colleagues to continuously improve operational performance + Proactively engaging in processes for loss prevention + Working primarily in the concessions department, this role will also support the premium department as needed + Completing point of sale updates and regular maintenance checks + Ensuring the timely implementation and communication of promotions + Managing loss prevention activities including managing cash drops/collection, completing cash variance logs, and overseeing the nightly Goods Out of Stock (GOS) procedure + Working in partnership with other departments to ensure accurate completion of the requisition process + Working with the culinary and purchasing team to ensure regular updates to the concessions theoretical matrix to ensure accurate theoretical margin calculations + Managing gratis sheet process to ensure accurate tracking of any comped items + Ensuring compliance with all Payment Card Information rules + Implementing concessions production sheet to ensure accurate production and minimal wastage + Conducting progressive coaching with team members + Completion of monthly beverage wastage report + Regular equipment maintenance, e.g. beer line cleaning + Re-stocking of concessions and bars to maximize event readiness + Ensuring all appropriate alcohol service signage is placed and that Responsible Service of Alcohol protocols are followed + Completion and processing of alcohol incident logs to identify recurring issues or trends + Supporting recruitment activities for team members and NFP s + Holding pre-shift meetings to set the tone for events + Managing location

Created: 2025-12-10