Customer Service Representative

The Customer Service Representative provides exceptional customer service that establishes a warm, secure and friendly atmosphere in the community.What will I do every day?Monitor residents, guests and or visitors coming in and out of the communityTake the lead in the day-to-day adiministration of the move-in and welcome processProvide additional support to the Hospitality Services Director to ensure a smooth operation at the front deskAssist residents with requests as neededMaintain a neat and clean front desk and entrance areaRespond to emergencies and supply emergency personnelAudit records and filesWhat will I need to be successful in this role?Bring a smile to work every dayBe a great team playerHigh school graduateOne to three years of senior living, customer service, or related experience preferredExperience with a high-volume phone call work environment preferredAbility to work a flexible schedule, including evenings, nights, weekends, and holidays as neededWhat’s in it for me? (Great Question!)Competitive payA free meal per shiftPaid Time OffRewards and Bonus OpportunitiesContinuous Training and Growth OpportunitiesWhat do we do?We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for over 30 years.All offers of employment are subject to satisfying our pre-employment process, which includes successfully passing a drug screen, a job specific-related physical, a TB test, and a background check. If selected for employment, the company will cover the cost of these pre-hire requirements*Kisco Senior Living is an Equal Opportunity Employer

Created: 2025-12-11