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Executive Director of Academic Advising (Reg FT)

Community College of Allegheny County - Pittsburgh, PA

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Job Description

Executive Director of Academic Advising (Reg FT)u00a0Position Title: Executive Director of Academic Advising (Reg FT)u00a0Employment Type: Regular Full-Timeu00a0Department: Student Servicesu00a0Campus: Allegheny Campusu00a0Performance Evaluation:u00a0Additional Information: This position will remain open until filled. However, to ensure consideration for an interview, please submit your completed application, cover letter, and resume by 12/19/25. The College cannot guarantee that application materials received after this date will be considered or reviewed.u00a0Remote Work Option: Fully In-Person (May be subject to change)u00a0Work Hours: Standard College hours are Monday - Friday, 8:30 am - 4:30 pm; Additional hours, including evening and weekend hours, may be needed to meet the needs of the department.u00a0Salary Grade: Admin 18 - $82,420u00a0Job Category: Administratorsu00a0Job Slot: 6137u00a0Job Open Date: 12/5/2025u00a0Job Close Date:u00a0General Summary:u00a0Requirements:u00a0A master's degree in student affairs, higher education administration or a related field.u00a0A minimum of five years of professional experience in academic advising with supervisory and leadership experience, including managing advising teams, implementing strategic initiatives and driving student success efforts.u00a0COMPETENCIES:u00a0u2022 Prior academic advising experience.u00a0u2022 Experience with Microsoft Office and student information systems.u00a0KNOWLEDGE, SKILLS, AND ABILITIES:u00a0Knowledge of:u00a0u2022 The college's organizational structure, department operations, services, procedures, policies, and protocols.u00a0u2022 Labor relations.u00a0Skills and Abilities to:u00a0u2022 Possesses strong leadership, supervisory, and organizational skills.u00a0u2022 Understand, interpret, implement, and enforce policies and procedures.u00a0u2022 Strong verbal and written communication skills and the ability to interact with faculty, staff, students, and external constituents.u00a0u2022 Strong technology skills, including Microsoft Office and student information systems.u00a0u2022 Demonstrated skills to troubleshoot on behalf of students, develop training and professional development sessions, and conduct data collection and analysis.u00a0u2022 Convey and implement expectations of good customer service to staff, solve problems, exercise staff oversight to ensure new operations plans, policies and procedures are consistent with the overall goals and objectives of the college and ensure departments are well informed of enrollment-related changes.u00a0u2022 Strong interpersonal, communication, and problem-solving skills, along with experience in student development theories and academic policy.u00a0Duties:u00a01. Oversees the academic advising operations, including supervision of FT Advisors, Faculty Advisors, and the Assistant Director of Academic Advising assisting with PT Advisors supervision.u00a02. Collaborates with Academic Affairs, Student Affairs, /Enrollment Services to assist with the creation, maintenance, and assessment of a wide range of student intervention strategies that will positively impact the student success, retention, and completion of CCAC's diverse student body.u00a03. Ensures the development of academic advisors' schedules and their ability to meet the needs of students both on site and in a virtual or remote environment.u00a04. Conducts ongoing assessments of the academic advising program to identify and eliminate barriers to student success and retention.u00a05. Develops, evaluates, and recommends new processes and programs to support the student's academic experience.u00a06. Oversees the analysis and preparation of reports for both internal and external use and distribution.u00a07. Establishes procedures and protocols for academic advisor int ractions with students on academic warning and academic probation to positively impact student retention.u00a08. Coordinates resources and best practices of advising identified populations, including at-risk, probation/warning, exploring majors, non-traditional, veterans, international, and prospective students.u00a09. Responsible for providing training on current software platforms utilized in academic advising.u00a010. Establishes and maintains relationships with internal and external partners to ensure the needs of sub-populations are met (i.e., military and veterans-supported students, Pittsburgh Job Corps, Pittsburgh Promise, and students receiving financial aid).u00a011. Prepares and monitors the capital and operating budgets for the fiscal year.u00a012. Provides training and professional development for academic advisors, faculty, and relevant staff to enhance their ability to support students in creating, understanding, and following academic plans.u00a013. Supports academic advising with a focus on addressing diverse student needs and improving student outcomes.u00a014. Leads the development of advisor training curricula grounded in best practices, equity-minded advising, and current academic policies - to ensure consistent and high-quality student support across all campuses and modalities.u00a015. Implements early alert systems and proactive outreach strategies in collaboration with faculty and retention teams to identify students in need of academic support before critical issues arise.u00a016. Analyzes trends in student enrollment, advising utilization, and academic performance to inform resource allocation, staffing models, and advising caseload management.u00a017. Champions the integration of roadmap principles into advising practices to ensure students have a clear academic plan aligned with their career goals from entry to completion.u00a018. Develops and maintains advisor onboarding processes and annual professional growth plans to promote continuous learning, institutional knowledge, and student engagement strategies.u00a019. Engages in regional and national professional advising networks to stay current on trends, innovations, and policy changes impacting advising and student success.u00a020. Facilitates student feedback initiatives (e.g., surveys, focus groups) to inform improvements in advising delivery and enhance overall student experience.u00a021. Collaborates with institutional research and IT to ensure data-informed advising decisions, including dashboards and predictive analytics for tracking student milestones and persistence.u00a0

Created: 2025-12-11

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