Operations Supervisor

Apply for JobJob ID102600LocationAuroraPosition TypeRegularRegular/TemporaryRegularAdd to Favorite JobsEmail this JobJob OverviewSUMMARYThe Operations Supervisor provides supervision to a team of administrative support.u00a0The supervisor is responsible for coaching, mentoring, modeling best practices, scheduling, managing Paid Time Off (PTO) and day-to-day performance for direct reports. The supervisor is responsible for monthly audits/scorecards and communicating as appropriate.Additional InformationDepartment Name: HP-General Peds AdminJob Status: Full time, 40 hours per weekShift: Day, 8am to 5pm. Hybrid, 1 remote day a week, 4 on site. Remote work to start after 90 day ramp up.Duties & ResponsibilitiesPOPULATION SPECIFIC CAREu00a0No direct patient care.ESSENTIAL FUNCTIONSu00a0Recruits, screens and selects applicants for administrative support roles.u00a0Educates all staff on job processes.u00a0Ensures proper training of staff by utilizing the resources available within the team.u00a0Assigns and manages day-to-day work flow for staff.u00a0Manages, mentors, and supports staff on a daily basis.u00a0Develops clear goals and objectives for performance management and effectively communicates accountability.u00a0Creates a culture and atmosphere that will lead to a high level of employee engagement.u00a0Implements and evaluates strategies to improve employee performance including performance improvement plans and making final determination on terminations of employment.u00a0Provides and utilizes productivity reports for the department to assess performance of entire team.u00a0Reviews customer service score cards and work quality with staff (phone call monitoring, customer surveys, and etc.).u00a0Participates in labor cost and financial component decisions related to day-to-day operations.u00a0Performs Kronos and other relevant time keeping administration.u00a0Manages day-to-day administrative operations, including staffing.u00a0Acts as a working supervisor and remains available to provide coverage for administrative/support staff.u00a0Establishes and maintains partnerships across the hospital with operational, clinical, faculty/provider leadership.u00a0Establishes team communication norms and staff rounding.u00a0Other duties as assigned.Minimum QualificationsDegreesHigh School diploma or equivalent.ExperienceMinimum of two (2) years previous relevant experience in a health care setting.EquivalencyBachelors' degree in Administration, Health Care Administration, Management, Finance, or related field will substitute for the required experience on a year-for-year basis.Salary InformationPay is dependent on applicant's relevant experience.Annual Salary Range (Based on 40 hours worked per week): $61,473.39 to $92,210.08Benefits InformationHere, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.EEO StatementIt is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, colo , religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information. The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.Equal Employment Opportunityu00a0It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation.u00a0Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.Apply at:

Created: 2025-12-11