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Customer Service - High Volume - On-Site - 7:30a - 4p

Performance Food Group - Riverside, MO

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Job Description

We Deliver the Goods:Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and moreGrowth opportunities performing essential work to support America's food distribution systemSafe and inclusive working environment, including culture of rewards, recognition, and respectJoin a fast-paced, customer-focused team where every day is differentWe're looking for a detail-oriented Customer Service Representative (CSR) who thrives in a busy environment, loves solving problems, and can handle a high volume of emails and phone calls with professionalism and a great attitude.As a Customer Service Representative, you'll play a key role in keeping our customers happy and our operations running smoothly. Your main responsibilities will include:Accurately entering customer orders, credits, and invoices in a timely mannerResponding quickly and professionally to customer inquiries via phone and emailTroubleshooting order or delivery issues with care and efficiencyPartnering with vendors to request samples and provide solutionsWorking with other departments to ensure continuity of serviceManaging administrative tasks such as checking pricing, handling special orders, etcAttending regular team meetings and training sessions to stay sharp and informedCollaborating across departments to ensure every customer has a great experience

Created: 2025-12-11

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