Field Training Coordinator - Region 14

At CVS Health, weu2019re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nationu2019s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues u2013 caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. POSITION SUMMARY: CVS Health is on a mission to transform healthcare. We are making it simpler to connect our patients, members, and customers to the services and solutions they need. At the heart of this strategy lies the critical role our CVS Health Enterprise Learning, Development and Performance teams play to train our companyu2019s highest volume roles. The Field Training Coordinator is a critical team member within the CVS Health Enterprise, Learning, Development and Performance u2013 Center of Excellence (ELD&P) within the Human Resources department and reports to the Field Training Supervisor. Field Training Coordinator will manage colleagues through their LearnRx training program by coordinating activities with colleagues, managers, and coaches. FTCu2019s build and manage relationships with key stakeholders, leveraging data to continually evaluate the learner experience to measure training effectiveness and colleague performance. The ideal candidate has a relentless passion to drive innovative, engaging and measurable training experiences that improves colleague sentiment and business outcomes. Role Responsibilities: u00b7 Conduct virtual & live classroom training for select programs as needed u2013 NCO,TTC and ASHP u00b7 Manages trainees through the LearnRx training program to ensure completion within the expected timeline u00b7 Monitor, assess and manage the engagement and overall execution progress to identify opportunities and provide mitigation plans as necessary u00b7 Monitor and conduct key assessments during the training process, reviews results with the PM, and provides mitigation plans when necessary u00b7 Schedule new hires in the SDS as defined within the training program's structure u00b7 Identifies eligible colleagues at SDS locations, assigns and facilitates the required training for them to become coaches u00b7 Assess Skill Development Store coaching environments and escalates gaps to field leaders for mitigation u00b7 Monitor dashboard daily to identify and address opportunities that may impact the experience or execution of the program u00b7 Monitors curriculum progress, partners with store team/district leader (DL) when needed for root cause analysis to ensure colleague graduation from the LRx program u00b7 Build and manage relationships with Field RX Management, Pharmacy Managers, peers and Field Training Supervisors. u00b7 Establish regular communication touchpoints with field leaders to provide update on trainee progress and propose mitigation plans when necessary u00b7 Leads monthly

Created: 2025-12-11