IT Project Management Advisor

By joining Sedgwick, you'll be part of something truly meaningful. Itu2019s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, thereu2019s no limit to what you can achieve. Newsweek Recognizes Sedgwick as Americau2019s Greatest Workplaces National Top Companies Certified as a Great Place to Worku00ae Fortune Best Workplaces in Financial Services & Insurance IT Project Management Advisor PRIMARY PURPOSE OF THE ROLE : Manages software development projects associated with Sedgwicku2019s Client Facing Applications (viaOne, mySedgwick and Smart.ly). The project manager is responsible for organizing, defining, and overseeing all facets of the project ensuring timely completion of defined scope meeting project stakeholder expectations. ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic. ESSENTIAL RESPONSIBLITIES MAY INCLUDE + Works closely with project stakeholders (clients, business, and IT representatives) to define and document project scope and objectives + Prepares detailed project plans/schedules to monitor and track progress through completion. + Manages changes to project scope using appropriate verification/approval techniques + Performs issue and risk management and escalates to management as needed + Ensures all assigned projects are delivered with agreed scope and objectives, on time and within the budgeted level of effort allocated for the assigned project. + Creates and maintains comprehensive project documentation as required by established standards set by the IT governance office. + Performs other duties as assigned. + Supports the organization's quality program(s). QUALIFICATIONS Bachelor's degree requested, major in computer science field preferred. Project Management Professional (PMP) certification is a plus. Seven (7) years of related experience or equivalent combination of education and experience required. Experience managing application development projects preferred. Skills & Knowledge + Knowledge of claims management business and technology + Excellent oral and written communication + Strong knowledge of project management + Experience with Software Development Life Cycle (SDLC) methodologies (Agile/Waterfall) + Experience managing cross functional team projects + Ability to manage multiple projects at different stages in the SDLC + Strong familiarity with project scheduling tools and methods + PC literate, including Microsoft Office products (specifically Excel) + Strong organizational skills + Ability to define, manage to and meet timelines + Ability to manage several competing priorities simultaneously + Ability to work in a fast-paced environment + Flexible, able to quickly adjust to changes in priorities + Highly versatile, quickly master new roles, responsibilities, technologies, and environments + Analytical and interpretive skills + Problem solving and troubleshooting skills + Ability and willingness to take initiative + Ability to work in a team environment + Positive attitude (patience) and interpersonal skills + Solid negotiation skills + Expertise in development and executing best practices (policies, procedures, processes, and methodologies) to optimize performance + Ability to meet or exceed Performance Competencies CFA Project Manager Summary Overview/Expectations The Client Facing Applications (CFA) project manager serves as the primary liaison between project stakeholders (our business partners) and technical teams responsible for bringing projects from concept to implementation. As such, the project manager will work closely with stakeholders to understand business problems, collaborate with IT leadership, product and development teams on solutions and design, and build consensus between all parties regarding project deliverables, expected outcomes, and timelines. CFA has a well-documented project management process set utilized by all CFA project managers to ensure a consistent project delivery experience for our business partners and technical teams across all projects. Key expectations include: + Quickly learn, adopt and execute all projects using CFAu2019s Project Management process set. + Manage multiple projects, across all CFA products (mySedgwick, viaOne, Smart.ly, Sidekick, etc.) at different stages in the Software Development Life Cycle (SDLC). + Manage high-visibility projects with accountability, transparency, and professionalism, and promptly address all issues with the highest sense of urgency. + Lead cross functional IT team projects. + Draft clear and concise scope documentation that outlines project expectations and success criteria. + Manage all projects to approved scope, and properly escalate all out-of-scope requests to CFA leadership. + Establish, manage to and meet project timeline commitments. + Manage project resources and removing roadblocks to ensure project milestones are met to deliver projects on-time (within 14 days of Change Point committed release date) and within budget. + Manage project estimates to within 25% +/- of the estimated effort (LOE) and properly escalate any change in project estimates to CFA leadership and project stakeholders. + Create risk management plan and strategies to enhance, avoid, transfer, or mitigate the risk. + Utilize Red/Yellow/Green health stop lights when projects are at risk of missing. + Provide regular project status updates to stakeholders and ensure that all project plans and documentation are current in Change Point and in CFA Project Portfolio SharePoint site. + Ensure all projects are properly documented with signoffs and necessary collateral to comply with IT Systems Development Lifecycle Standards, as defined by the Sedgwick IT Governance office. TAKING CARE OF YOU + Career development and promotional growth opportunities. + A diverse and comprehensive benefits offering including medical, dental vision, 401k, PTO and more. #IT #informationtechnology Work environment requirements for entry-level opportunities include u2013 Physical: Computer keyboarding Auditory/visual: Hearing, vision and talking Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If youu2019re excited about this role but your experience doesnu2019t align perfectly with every qualification in the job description, consider applying for it anyway Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles. Sedgwick is the worldu2019s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The companyu2019s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see

Created: 2025-12-11