Kitchen Manager, DashMart Kitchens
MSCCN - Newport News, VA
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About the Team We're looking for someone to help scale DoorDash's next billion dollar business, DashMart, by growing our in-house food program, DashMart Kitchens. The DashMart Kitchens team is focused on building a new type of restaurant platform within DashMart, offering a broad selection of prepared foods and well-known restaurant staples to our customers' doorsteps. About the Role As the Assistant Site Manager (ASM) for DashMart Kitchens (DMK), youu2019ll lead the daily operations of a DoorDash-owned kitchen located within a DashMart fulfillment center. Youu2019ll oversee a team of operations associates and shift leads to ensure every meal is prepared safely, efficiently, and to the highest quality standards. Youu2019ll combine hands-on culinary leadership with operational excellence u2014 managing staffing, scheduling, and kitchen performance while ensuring food safety, order accuracy, and team success. Youu2019ll work closely with your Site Manager to lead multiple food concepts, improve processes, and create a great place to work. In addition to leading the kitchen, you'll be cross trained into DashMart operations and expected to work on both sides of the business. This role requires strict adherence to food safety, inventory controls, and safety protocols due to routine access to food, supplies, equipment, and operational systems. Youu2019re excited about this opportunity because you... + Enjoy learning how different parts of a complex operation connect and are excited to collaborate cross-functionally + Are passionate about food and love to lead across multiple food concepts + Enjoy building processes and seeing ideas come to life + Are passionate about creating food consistently + Want to grow in delivery-only kitchen operations + Thrive in hands-on, fast-paced leadership roles. Youu2019ll Make an Impact By... + Leading: Youu2019ll demonstrate compassion and commitment to inclusivity as you lead a team of hourly Kitchen Associates and Shift Leads. Youu2019ll hire, coach and develop high-performing team members, while building a safety-first culture where employees are excited to drive success, personally and for the team. Because this position supervises staff and is responsible for maintaining a safe, inclusive, and respectful workplace, strong adherence to professional conduct and employee safety standards is required. Youu2019ll serve as a leading change agent for your DMK, helping your team to navigate new food concepts and growth projects. Youu2019ll tackle onsite escalations, including coordination with cross-functional partners. + Operating: With your thumb on the pulse of all outcomes for your team, you will be directly responsible for driving results for your kitchen. To achieve your performance targets, youu2019ll drive success through effective scheduling and by ensuring par levels are met, recipes are accurately executed, and best practices from across the network are deployed. Because this role oversees high-risk kitchen equipment and fast-paced food production, maintaining sound judgment and unimpaired performance is essential to ensure a safe work environment. Youu2019ll engage cross-functional partners as needed for support. + Strategizing: You will analyze performance metrics, identify root causes of issues like prep gaps or order quality, and implement solutions that drive efficiency and adoption. You will refine processes, and partner with your Site Manager and cross-functional teams to execute new initiatives and continuously improve how the kitchen operates. + Delighting: You care deeply about delivering great food and a great customer experience. You will coach your team to maintain recipe accuracy, food safety, and storefront availability, knowing that consistency is key in a multi-concept kitchen. You will collaborate with central teams so your site has the tools, training, and support needed to achieve excellent quality outcomes. Weu2019re excited about you becauseu2026 + You have 3+ years of experience in a medium/high-volume fast-casual or full-service restaurant environment. + You have 1+ years of experience leading teams, including hiring, scheduling, coaching, and performance management. + You hold (or are willing to get) a ServeSafe Manager certification and set high standards for food safety and cleanliness. + Youu2019re a hands-on leader who motivates teams of 5+ employees to perform and grow. + You take ownership and thrive in fast-changing, startup-style environments where no task is too big or small. + Youu2019re a creative problem solver who challenges u201chow itu2019s always been doneu201d and finds better ways forward. + Youu2019re analytical, data-driven, and comfortable using Excel or Google Sheets to make decisions. + As the leader of the site, you will need to ensure your team and the site is fully supported, which will include regularly scheduled late-night and weekend hours. + Youu2019re comfortable flexing between kitchen and fulfillment operations, and you understand how culinary execution and order flow connect to overall site metrics like accuracy, quality, and efficiency. + You have (or can quickly learn) a working knowledge of inventory management systems (IMS), product flow, and fulfillment best practices within a multi-operation site. Why Youu2019ll Love Working at DoorDash + We are leaders - Leadership is not limited to our management team. Itu2019s something everyone at DoorDash embraces and embodies. + We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. + We are learners - Weu2019re not afraid to dig in and uncover the truth, even if itu2019s scary or inconvenient. Everyone here is continually learning on the job, no matter if weu2019ve been in a role for one year or one minute. + We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility. + We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. + We offer great compensation packages and comprehensive health benefits. About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of usersu2014from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employeesu2019 happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion Weu2019re committed to growing and empowering a more inclusive community within our company, industry, and cities. Thatu2019s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on u201cprotected categories,u201d we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce u2013 people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
Created: 2025-12-11