Service Advisor

Looking for: Friendly and cooperative demeanor; quick to connect and build relationships with others Unselfish and approachable with a preference for exciting, fast-paced work Motivated, patient, conscientious, relaxed and cooperative team workerAccommodating and analytical, while producing highly precise and accurate workWhy you’ll love working with us:Competitive compensation package and 401k with company match Wellness Time Off, plus holidays, plus a Personal Purpose Day Medical, Dental, Vision, Disability Insurance, AD&D and Life Insurance Flex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend Year-end bonus program for ALL employees (Garff Giveback) Employee discounts on vehicle purchase, parts, service and more! What you’ll do as a Service Advisor:Greet all customers promptly and professionallyProvide excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving concerns, and sell additional services when appropriateProvide customers with updates, estimates, and inspection results in a timely mannerAnswer customer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiryReview all completed work and recommendations and collect payments from customerProficient knowledge in Dealer Management System (DMS) and any other essential software programs to look up customer’s service history, schedule appointments, enter repair order information, and manage informationProvide excellent service and review the customer satisfaction survey to each customer

Created: 2025-12-12