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Receptionist

H&R Block - Holyoke, MA

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Job Description

At H&R Block, we believe in the power of people helping people. Ourdefining Purpose is to provide help and inspire confidence in ourclients, associates, and communities everywhere. We also believe in ahigh performing, connected culture, where everyone feels like theybelong. We strive to continuously improve our business and havecommitted to a long-term strategy and transformation plan known as BlockNext. This multi-year roadmap focuses on innovation, client experience,and sustainable growth. It is designed to elevate how we work, how weserve, and how we lead in our industry. At H&R Block, we're curious,creative, and always on the move. If you embrace challenges asopportunities and seek to make a meaningful difference where you live,work, and play, our door is always open. A Typical Day... Helpingothers is what we do best here, which means you will get to see theimpact of your work firsthand. As you inspire people to make confident,informed decisions about their lives, careers, and money, you will buildclient relationships that will grow stronger each year. Joining H&RBlock as a seasonal Client Service Professional/Receptionist meansyou?ll focus on how to wow clients now and in the future. It would beeven better if you also had High school diploma or equivalent Ability towork flexible schedule and/or in multiple locations Sales/marketingexperience What you'll bring to the team Answer phones and greetclients in a personalized, friendly, and inviting manner Match clientswith the best-suited tax professional for their needs Schedule clientshow they would like to be scheduled Help to ensure all clients needshave been met during service both in person, over the phone or virtuallyMaintain office cleanliness and organization of resources with teammembers Other duties as assigned Your Expertise: Experience working in afast-paced environment Previous experience in a customer serviceenvironment Ability to multi-task Strong organizational andtime-management skills Computer proficient with the ability to useMicrosoft Office Why work for us At H&R Block, we believe and invest inour people by committing to their total well-being. Our benefitofferings can help associates plan for their unique health, wellbeingand financial wellness needs. Employee Assistance Program with HealthAdvocate. Wellbeing program, BetterYou, to help you build healthyhabits. Neurodiversity and caregiver support available to you and yourfamily. Various discounts on everyday items and services. Benefits withadditional eligibility requirements: Medical Coverage, 401k RetirementSavings Plan and Employee Stock Purchase Plan.

Created: 2025-12-12

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