Treasury Management Client Support Specialist

More than 135 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. These core values shape our culture, and we were recently Great Place to Work Certified because of our outstanding workplace culture and employee experience. As well, our financial strength and stability are key reasons Forbes named us one of the Best 100 Banks in America for the ninth consecutive year.With more than $16 billion in assets and 135 branch locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.As a Treasury Management Client Support Specialist, you will maintain and enhance client relationships to assist in meeting organizational and operational objectives. Provide exceptional client service, training, and ongoing support of Treasury Management products and this role you'll have the opportunity to:Assist clients with required support materials for their effective use of TM servicesAdminister client service policies and procedures. Responsible for achieving client service level standardsResponsible for client complaint resolution and proper and timely escalation of complex issuesResponsible for providing outstanding customer service to client in support of TM servicesResponsible for complying with policies, procedures, security requirements, and government regulationsEducation & CertificationsAssociate's Degree in a related field (an equivalent combination of education and experience may be considered)Experience2 or more years of treasury management experience or in a related client services environment requiredKnowledge, Skills and AbilitiesKnowledge of delivering end-user training of Treasury Management servicesKnowledge of relevant operating systems, applications, and/or equipmentKnowledge of sales principles and practices to effectively support Treasury ManagementAbility to establish and maintain effective working relationships with peers, clients and management. Comfortable with direct client and line partner interaction abilitiesProficient in Microsoft OfficePossess excellent written, presentation, and verbal communication skillsCompensation & BenefitsTargeted starting hourly range (based on experience): $24.19-$31.87Incentive potentialComprehensive employee benefits, including: medical, dental, vision, LTD, STD and lifePaid vacation time, sick time and 11 company paid holidays401k (with up to 4% match)Tuition reimbursementGet more information at: Employee Benefits Banner BankPlease take time to review Banner Bank's Consent & Privacy notice before applying.Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.

Created: 2025-12-12