Emergency Service Specialist

Emergency Services SpecialistLocation: Cape Girardeau, MOFull-Time: Exempt: Monday-Friday: 8:00am - 4:30pm - Weekend or evening hours may be required to meet the needs of the agency. Base Pay: $40,000 - 49,882.40/year - Rate is determined dependent prior experiences, degree, etc. Must meet the Division of Behavioral Health's definition of Qualified Mental Health Professional (QMHP):Minimum MSW or MA in clinical psychology, psychological counseling or other mental health degree; orMeet the qualifications of a community support specialist (CSC) with at least three (3) years of population specific experience providing community support services in accordance with the key service functions specified in 9 CSR 30-4.047(5)(B)1-8. Experience in mental health field preferred. Must hold or obtain by start date, MO Class E Driver's License (Class D for IL Residents), and proof of continuous auto insurance. Must also meet CCC's Motor Vehicle Record standards policy and have reliable transportation.The short and sweet:Responsible for assessment/disposition of emergencies.Job Duties: 1. Respond to walk-ins and phone emergencies and provide assessment per agency procedures.2. Make disposition on emergencies including assisting hospitalization, coordinating with other agencies and with resources outside the Center, completing involuntary commitment process.3. Maintain positive attitude toward agency and clientele.4. Make appropriate referrals.5. Provide follow-up on disposition to ensure linkage has occurred.6. Triage all new callers to the Center for services.7. Assist with Access to Care for services and refer to other services as needed.8. Provide information and referral for resources outside the agency when situation dictates.9. Participate in the on-call schedule rotation for after-hours crisis calls.10. Assist with completion of discharge summaries for clients who no longer receive services.11. Responsible for transporting clients in agency and/or personal vehicle as deemed necessary and appropriate to meet program requirements.12. Document according to clinical policies and procedures, DMH, CARF, and any other federal or state program per agency standards. The AgencyCommunity Counseling Center (CCC) - Your Behavioral Health + Wellness Resource - is a behavioral health organization that has been serving the public since 1974. We are an administrative agent for the Missouri Department of Mental Health, and we are entrusted to provide a full array of comprehensive behavioral health services within our five county catchment area.Our Mission is to provide and support personal growth, wellness, and improved quality of life through the delivery of comprehensive behavioral health services to individuals and families residing in Bollinger, Cape Girardeau, Madison, Perry, and Ste Genevieve counties in Missouri.Our Vision is to create a diverse and inclusive behavioral healthcare system where individuals and families can readily access mental health and substance use services, feel welcome, accepted, and leave services with hope and improved quality of life.Our BenefitsNote: Available benefits may change dependent upon employment status and number of hours worked.24 Paid Days Off Your First Year+ get a day off for your birthday!Seven Paid HolidaysCompetitive Health, Dental, Vision, and Supplemental InsuranceCompany Paid Life and LTD InsuranceRetirement Auto-EnrollmentPublic Service Loan Forgiveness (PSLF)Employee Referral ProgramMuch More!Emergency Mental Health Services Worker, Emergency Psychiatric Services Specialist, Crisis Intervention Case Manager, Mental Health Emergency Response Specialist, Behavioral Health Crisis Technician, Mobile Crisis Mental Health Responder, Crisis Hotline Mental Health Counselor, 24/7 Mental Health Crisis Services, Psychiatric Emergency Services Coordinator, Emergency Behavioral Health Clinician, Crisis Stabilization Mental Health Worker, Rapid Response Mental Health Caseworker, Emergency Mental Health Resource Coordinator, Mental Health Crisis Assessment Specialist, Emergency Psychiatric Support Technician, Behavioral Health Emergency Support Services, Psychiatric Triage Specialist, Emergency Mental Health Outreach Worker, Mental Health Crisis Liaison, Hospital Psychiatric Emergency Liaison, Emergency Mental Health Advocate, Crisis Response Team Member, Emergency Field-Based Mental Health Services, Mental Health Crisis Management Support, Emergency Mental Health Caseworker Missouri, Crisis Services Jobs Cape Girardeau, Missouri Emergency Behavioral Health Careers, Non-Exempt Emergency Mental Health Positions, Full-Time Emergency Mental Health Support, Community-Based Emergency Mental Health Services, Emergency Transportation Support Mental Health, CARF Accredited Emergency Mental Health Services, DMH Emergency Services Worker, Mental Health Emergency Intake SpecialistCommunity Counseling Center is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.CCC will consider requests for reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you need a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, etc., please contact to speak with us about your needs.

Created: 2025-12-15