Queens Branch - Residential Mortgage Intern

Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business.This position provides loan business consultation, prepares loan analysis, loan recommendation, customer service, post lending management and intra-bank departments communication to meet objectives.Assist to originate and underwrite new residential mortgage loans, refinance and modification loansAssist to perform customer service representatives to solicit new accountsAssist to handle loan business according to all bank policies and procedures, KYC Due Diligence requirementsAssist to monitor KRI and report criticized loan if applicableAssis to work on Compliance and Regulatory reports as needed to LCD periodicallyAssist to coordinate with external and internal examination to ensure business safety and soundnessAssist to contact borrowers to make monthly mortgage payment on timeAssist to communicate with OSD and follow up with customers on tax, insurance, annual escrow disclosure statement, year-end escrow statement, escrow account or other post lending questions or issuesHelp to answer and resolve customer complaints and inquiresSeek unusual and irregular activities and, if any, reports to supervisor, BSA Officer and Branch ManagerGeneral skills in communication skill (verbal, written)MS Office suite (Excel, Power point, Word)Good communication and interpersonal skillsTask orientationAttention to detail and organizational skillsBilingual in Mandarin is preferredUSD $18.00 - USD $18.00 /Hr.

Created: 2025-12-15