IT Systems Support Engineer

Position Overview We are seeking an experienced IT Systems Support Engineer to provide comprehensive technical support for our Jasper facility as well as general remote worker IT support. This role is critical in ensuring smooth IT operations, supporting local employees, and driving technology initiatives. The ideal candidate will be proactive, highly communicative, and capable of taking initiative to resolve issues promptly. MUST HAVE EXPERIENCE Teams and Active Directory are MUST haves This person needs terrific soft skills and a proven ability to build trust/ strong relationships Key Responsibilities PC Rebuilds & Hardware Provisioning u2022 Perform system imaging, configuration, and deployment of desktops and laptops. u2022 Manage hardware lifecycle, including setup, maintenance, and replacement. u2022 Develop written processes which are repeatable and reproducible. Software Support u2022 Install, configure, and troubleshoot enterprise applications and productivity tools. u2022 Provide hands-on support for local employees to ensure minimal downtime. Microsoft Teams Support & Implementation u2022 Leads Teams deployment, configuration, and user training. u2022 Manage Teams operations both at the client side (desktop/mobile) and rooms side (conference room systems). u2022 Troubleshoot Teams-related issues and optimize collaboration tools for meetings and calls. Account Creation & Identity Management u2022 Create and manage user accounts across Active Directory, Microsoft 365, and other enterprise systems. u2022 Ensure proper access controls and permissions are applied in line with security policies. u2022 Support identity lifecycle management, including onboarding, role changes, and offboarding. General IT & Networking Support u2022 Provide first-level troubleshooting for network connectivity issues (wired and wireless). u2022 Assist with basic network configuration and escalation to network engineering when needed. u2022 Support printers, peripherals, and other connected devices. u2022 Intake and triage level 2 (escalated) IT support issues for remote workers Cross-Team Collaboration u2022 Work closely with adjacent teams such as Networking, Cybersecurity, and Facilities to ensure seamless technology integration and support. u2022 Communicate effectively across departments to resolve issues and implement improvements. Qualifications u2022 Experience: Minimum five years of progressive, hands-on experience in IT support or a closely related technical role. Technical Skills: u2022 Strong knowledge of Windows OS, PC rebuild processes, and hardware provisioning. u2022 Expertise in Microsoft Teams installation, management, and operation for both end-user devices and Teams Rooms systems. u2022 Familiarity with enterprise software and collaboration tools (Microsoft 365 suite). u2022 Experience with Active Directory and identity management systems. u2022 Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs) and troubleshooting. Soft Skills: u2022 Excellent communication and interpersonal skills, across all levels of the organization. u2022 Strong collaboration skills with cross-functional teams. u2022 Self-motivated with the ability to work independently and take initiative. Skills Technical support, Troubleshooting, Customer service, Active directory, Network support Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Jasper, IN. Pay and Benefits The pay range for this position is $40.00 - $50.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: u2022 Medical, dental & vision u2022 Critical Illness, Accident, and Hospital u2022 401(k) Retirement Plan u2013 Pre-tax and Roth post-tax contributions available u2022 Life Insurance (Voluntary Life & AD&D for the employee and dependents) u2022 Short and long-term disability u2022 Health Spending Account (HSA) u2022 Transportation benefits u2022 Employee Assistance Program u2022 Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Jasper,IN. Application Deadline This position is anticipated to close on Dec 25, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services Weu2019re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Weu2019re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Weu2019re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Weu2019re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at . The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Created: 2025-12-15