Medical Receptionist

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. ProHealth Physicians, part of Optum, has an immediate opening for a friendly, patient-focused and detail-oriented Medical Receptionist . This is a full-time position (40 hours), Monday - Friday. You must be available for 8-hour shifts between the hours of 7:30am - 6pm. Work schedule to be determined by the Practice Manager upon hire. May be asked to float to other practices for coverage. Location: 1251 Farmington Ave Bristol, CT 06010 Primary Responsibilities: + Greet patients and conduct check-in process + Collect or verify demographic information, including key demographic fields + Load or update insurance information as needed + Verify eligibility and flag appointment accordingly + Scan insurance card(s) + Collect co-payments and outstanding balances + Post payments received in practice management system and provide system-generated receipts + Schedule appointments using approved scheduling guidelines + Use call processing and other applicable functionality Epic messages and communicate with clinicians + Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who,

Created: 2025-12-15