Principal Engineer u2013 Sourced Products u2013 Global ...

At GE Appliances, a Haier company, we come together to make u201cgood things, for life.u201d As the fastest-growing appliance company in the U.S., weu2019re powered by creators, thinkers and makers who believe that anything is possible and that thereu2019s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: _we come together_ , _we always look for a better way_ , and _we create possibilities_ . Interested in joining us on our journey? The Principal Engineer u2013 Sourced Products plays a critical role in driving product quality for the Global Specialty Products (GSP) Air and Smart Home Solutions teams. This position leads initiatives that improve customer ownership experience, resolve field quality issues, and elevate product reliability across Window Air Conditioners, Portable Air Conditioners, Dehumidifiers, and Smart Home Solutions. You will guide quality strategy, oversee key Cost of Quality metrics, and partner closely with internal teams and suppliers worldwide to enhance performance throughout the product lifecycle. Position Principal Engineer u2013 Sourced Products u2013 Global Specialty Products (GSP) Air & Smart Home Location USA, Louisville, KY How You'll Create Possibilities Key Responsibilities: u2022 Develop and lead the quality improvement strategy for the GSP Air and Smart Home Solutions teams, coordinating efforts with suppliers and cross-functional teams across global locations u2022 Identify key drivers of Cost of Quality metrics (warranty, retail product returns, damage, concessions, customer education and installation) and lead improvement projects u2022 Lead the product quality value stream for New Product Implementation (NPI) programs to meet safety, quality, delivery, and cost goals u2022 Build proactive quality initiatives using robust reliability test plans and continuously strengthen product testing programs for GSP Air and Smart Home Solutions suppliers u2022 Collaborate with Customer Relations teams and Field Technicians to quickly resolve issues and elevate the overall ownership experience u2022 Partner with teams and third-party resources to rework defective products, lead inspections, and ensure adherence to deviation procedures u2022 Work with Distribution and Product Damage teams to identify contributors to product damage and implement sustainable corrective actions u2022 Engage directly with suppliers and sub-tier suppliers to identify root causes, implement containment, and deliver long-term corrective actions u2022 Support the development of strong manufacturing control plans with suppliers and cross-functional teams to improve process control, auditing, and product testing u2022 Collaborate with product delivery and installation teams to strengthen the ownership experience and address recurring field installation issues u2022 Develop and enhance Return to Vendor (RTV) customer satisfaction metrics and tracking across multiple retail partners What You'll Bring to Our Team Minimum Qualifications: u2022 Engineering or Technical (Physics, Chemistry, Mathematics) degree or equivalent technical experience u2022 7 years of work experience in Supplier Quality, Manufacturing Quality, Engineering Technology, or Operations in a manufacturing environment u2022 Experience in process development and problem solving through quality control tools (FMEA, control plan, process map, etc.) u2022 Proven ability to lead cross-functional teams and drive change u2022 Ability to travel 20% domestically and internationally u2022 Strong verbal and written communication skills u2022 Ability to lead and manage multiple projects concurrently in a team environment u2022 Self-starter who takes initiative to identify and implement improvements u2022 Demonstrated ability to independently develop, manage, and execute aggressive project plans globally and domestically Preferred Qualifications: u2022 Experience working with Air Conditioning products in a technical, manufacturing, or quality role u2022 Experience collaborating with customer relations teams and field service technicians u2022 Lean experience or Six Sigma certification u2022 Ability to simplify complex information and prepare concise executive summaries u2022 Experience analyzing Field Quality data and using the SAS data system #LI-MS Our Culture Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S _If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail_ _to _

Created: 2025-12-15