Casino Shift Manager

Overview Come join Team Atlantis The Casino Shift Manager is the Acting General Manager on Duty and is responsible for performing numerous daily tasks and routines that ensure quality service is provided to all guests. During each shift, the Casino Shift Manager will visit each operational area and converse with guests and Team Members to promote and facilitate the highest guest service attainable by identifying and correcting daily operational deficiencies. Full Time Various Shifts Responsibilities u2022 Constantly review staffing needs and recommend increase/decrease in staffing levels to coincide with business demands. u2022 Identify signage problems and notifying proper departments to correct. u2022 Assist in resolving Team Member issues, responsible for motivating Team Members to ensure they are providing quality service. u2022 Assist Managers and Supervisors to ensure that the operation is being managed in accordance with company standards. u2022 Maintain an active presence on the casino floor at all times. u2022 Works hand in hand with security to ensure the safety of guests and Team Members. u2022 Actively promotes Atlantis tournaments, promotions and events. u2022 Resolves guest complaints and assists with guest incidents. u2022 Provides regular communication with all levels of management with recommendations on improving effectiveness of operations. u2022 Performs other incidental and related duties as required and assigned. While performing the duties of this job, the employee is required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus. Qualifications u2022 State of Nevada Gaming License Required. u2022 Nevada Alcohol Awareness Card Required. u2022 Strong interpersonal and communication skills. u2022 Excellent analytical, organizational, and administrative skills. u2022 Working knowledge of resort and hospitality operations including casino games, hotel and restaurants. u2022 Proficient computer skills. u2022 Minimum 3 years management experience in a Table Games and Casino operations. u2022 Able to remain calm under work pressure. u2022 Must adhere to all grooming standards, no

Created: 2025-12-15