Program Manager
MSCCN - Redmond, WA
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Program ManagerBCforward is currently seeking a highly motivated Program Manager remote opportunity.Title: Program ManagerLocation: RemoteDuration: 6 Months (Potential chances for extension)Anticipated Start Date: ASAPPlease note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.Expected Duration: 6 Months (Potential chances for extension)Job Type: [FULL TIME] (40 HRS WEEKLY)], [CONTRACT], [REMOTE]Pay Range: $60/hr to $65/hr on W2Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).Title: Program ManagerLocation: RemoteDuration: 6 Months (Potential chances for extension)Typical Task Breakdown & Operating Rhythm: Lead technical program management within enterprise infrastructure environments Collaborate with cross-functional teams for governance and optimization Execute monitoring solutions and deliver quick wins (e.g., Splunk deployment) Engage in stakeholder communication and training sessionsStrategic Program Leadership Define and execute a multi-phase Splunk deployment strategy aligned with organizational goals. Drive program governance, OKRs, and risk management for global observability initiatives.Unified Monitoring Strategy Partner with Infrastructure - Linux, Scheduler, Storage, ETX and Cloud teams to establish a cohesive monitoring framework for compute, storage, and network layers. In addition, collaborate with other stakeholders to provide visibility into the environment. Align observability metrics with SLOs, SLIs, and incident response objectives.Splunk Deployment & Integration Lead the deployment, configuration and integration of Splunk with existing systems, ensuring scalability and compliance.Cross-Functional Enablement Collaborate with engineering and operations to onboard data sources, standardize alerting, and deliver actionable dashboards. Champion best practices for proactive monitoring and automated remediation.Governance & Optimization Establish KPIs, retention policies, and compliance standards for observability data. Continuously optimize ingestion, indexing, and search performance for cost efficiency.Vendor & Stakeholder Engagement Manage relationships with Splunk and third-party vendors for licensing, support, and roadmap alignment. Communicate program progress, risks, and outcomes to executive cident Management Support Enable observability platforms to accelerate root cause analysis and reduce MTTR through predictive analytics and automation.Documentation & Training Deliver comprehensive documentation and enablement programs for operational teams.Proven success deploying and managing Splunk (Enterprise or ITSI), Azure Monitoring at scale, Experience with High Performance Environment/ InfrastructureQualifications: 5+ years in technical program management within enterprise infrastructure environments. Proven success deploying and managing Splunk (Enterprise or ITSI), Azure Monitoring at scale. Strong knowledge of HPC environment, infrastructure components and hybrid cloud architecture. Familiarity with observability tools (Prometheus, Grafana, Datadog, Dynatrace). Exceptional communication and stakeholder management skills. Knowledge of SRE principles and incident management practices. Certifications: PMP, Certified Scrum Master (CSM), Splunk Certified Admin/Architect.PreferredExperience with automation/orchestration (Terraform, Ansible, CI/CD). Ba
Created: 2025-12-15