Banquet Captain

Overview We are looking for a highly motivated Banquet Captain to join our team! This individual will help to direct the set up and preparation of banquet rooms for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function. Assisting the F&B Managers this individual will lead the performance of all hourly banquet food and beverage servers and houseman and is the personal representative of the property to banquet guests. They will coordinate all aspects of the room set-up, food and beverage service, enhance guest satisfaction and maximize revenues.If you have experience with leading high volume catering and banquet events, making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!Your role:Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces.Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables.Break down to include bussing tables, putting away dirty linen and centerpieces.Responsibilities also include cleaning of back hall and organizing of storerooms.Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.Assists as needed with event room setup according to meal period and table needsPerforms food & beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stockedServes food and beverages to guests Removes dishes, glasses, silverware, or other items from tables/counter tops and takes them to the kitchenCleans and sanitizes tables and/or counters & seats after guests are finishedExplains how various menu items are prepared, cooking methods and ingredientsTakes into consideration any special request and dietary issues made by the guestProvides general property information Offers warm and sincere welcome/farewell for all guestsInteracts with staff in a professional manner, assisting other departments with necessary informationEnsures final quality check on food and beverage items prior to serving guestsMonitors assigned tables for customer satisfaction, quality, and additional serviceAddresses any guest issue promptly and with high concernAids other events and restaurant staff as needed QualificationsAn energetic and agile nature, capable of keeping up with the fast-paced demands of a bustling hotel environment.Excellent communication skills to interact with guests and colleagues, both verbally and non-verbally (a smile can speak volumes!).Strong organizational skills to prioritize tasks and meet deadlines without breaking a sweat.A team player mentality, willing to lend a hand whenever and wherever needed.Physical fitness to handle the physical demands of the job, including bending and lifting.

Created: 2025-12-16